Hi there.
Is there any manual / step-by-step guide, how to use the module “reports” ?
BR,
Chris
No user guide currently.
I need an export in XLS with correct UTF8…
Still fighting…
Ensure the Export Character set for the CRM(System Settings) and your User(User preferences) is set to UTF-8.
Thanks,
Will.
Hi.
Thanks for your reply.
I am using SuiteCRM version 7.2.2
Under User Managment / User / Advanced is a setting called “Import/Export Character Set:”
The value there is: UTF-8
However, when I export the report the CSV is not in UTF-8…
Is there another setting, where I need to change something?
Admin -> Locale or Admin -> System Settings.
I am there and there is nothing to setup regarding UTF-8
There is in Admin -> Locale…
Hi. I have checked also this and its on UTF-8
But when I export CSV from reports all my Ä, Ö, Ü, € and ß are changed to “ü” and so on…
We experience the same thing when importing the csv-file in Excel, the Swedish characters are not displayed correctly. (And we think it is a bug in Excel.) So instead of using Excel, we are using OpenOffice. That works fine and we don’t have any issues with the characters.
Hi
Use ISO-8859-1 or se this article https://support.microsoft.com/en-us/kb/933855, and this https://www.itg.ias.edu/content/how-import-csv-file-uses-utf-8-character-encoding-0