Right now it seems like emails archived into the history of contacts or cases through an Outlook plugin like that of Suite CRM or Opacus cannot be replied to like emails archived through the regular email module.
Instead of options for “Forward / Reply / Reply to all”, i can only see “Edit” and “delete” in the btton in the upper left corner.
The activities button also shows no options for such archived emails.
Is there a way to reply to such archived emails from SuiteCRM directly (with completion of FROM, TO, CC and Body of old email in history)?