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Record verification already entered

hello it is possible during the creation of a record to check if there is a duplicate and eventually open the record created previously … thanks a lot

You can use a before_save logic hook to check for duplicated records based on your parameters. You can use $beans or direct query to your database.

Logic hooks info:
https://docs.suitecrm.com/developer/logic-hooks/

Beans info:
https://docs.suitecrm.com/developer/working-with-beans/

Sample of queries from LogicHook:
http://cheleguanaco.blogspot.com/2009/06/simple-sugarcrm-logic-hook-example.html

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