Below I have linked the provided instructions for what should be a rather simple yet functional “Assign & Schedule” & “Reassign” WorkFlows. After creating a new test lead, the “Assign & Schedule” WorkFlow works properly (to assign a lead automatically to users in a given role and to then send an email out to said user). At no point has the “Reassign” WorkFlow actually seem to reassign successfully despite me trying to work through and correct any potential hang-ups. Please help!
It says that the “Assign & Schedule” WorkFlow has ran correctly for the test user I created for this, but the “Reassign” function hasn’t ran at all apparently.
One issue that i see is that Leads Converted Field Might not Be NULL as you think it should be but By Default that field gets a value of “0” (if you check leads table in DB)
You might use following condition for Leads Converted