I am going crazy trying to figure out why I am having permssion errors on saving. Everything else seems to work I think. Havn’t tested everything yet but so far so good except for the Quote System!!
Here we go.
Version 7.11.15
Sugar Version 6.5.25 (Build 344)
Installed via: Cpanel Installer
|Apache Version |2.4.43|
|PHP Version |7.2.31|
|MySQL Version |10.3.23-MariaDB|
|Architecture |x86_64|
|Operating System |linux|
I have tried everything… done everything to the files and directories to ensure proper / permissions are ok. read every forum message about the permissions… ready all the documents and tried all the solutions… NOTHING!! Pulling hair out now… 24 hours now of continual trying… reinstalling/fresh installs in subdomains. no go. everytime I install I try to save a “quote” and I always get the 403 error.
I have checked the logs for anything that might point a finger at the situation.
No go… I would love some help with this.
Love the system if this would work so I can move forward with more development with it.
I would love someone with magical answers to come down from the heavens and help!
Upgrade Wizard reports that in step 1. All files are good. All prescans are 100%
I am going crazy trying to figure out why I am having permssion errors on saving. Everything else seems to work I think. Havn’t tested everything yet but so far so good except for the Quote System!!
Here we go.
Version 7.11.15
Sugar Version 6.5.25 (Build 344)
Installed via: Cpanel Installer
|Apache Version |2.4.43|
|PHP Version |7.2.31|
|MySQL Version |10.3.23-MariaDB|
|Architecture |x86_64|
|Operating System |linux|
I have tried everything… done everything to the files and directories to ensure proper / permissions are ok. read every forum message about the permissions… ready all the documents and tried all the solutions… NOTHING!! Pulling hair out now… 24 hours now of continual trying… reinstalling/fresh installs in subdomains. no go. everytime I install I try to save a “quote” and I always get the 403 error.
I have checked the logs for anything that might point a finger at the situation.
No go… I would love some help with this.
Love the system if this would work so I can move forward with more development with it.
I would love someone with magical answers to come down from the heavens and help!
Upgrade Wizard reports that in step 1. All files are good. All prescans are 100%
Update:
I can confirm that I did read others had had permission issues related to a modsecurity rule that was activated. I was able to contact my hosting provider and they were able to track down that this
whitelisted a modsecurity rule in question
needed to be set in order for the “quote” to save. WoW… what a nightmare of troubleshooting that has been resolved.