Q:You are not authorized to view this page. Please contact your system administrator

System :Ubuntu 22.04 LTS

WEB Server version: Apache/2.4.52 (Ubuntu)

PHP Server version: 8.2.28

mariadb.service version: MariaDB 10.6.21 database server

CRM Server version:8.8

web Server:apache+php

masql Server:mariadb


Q:I have logged in to the administrator account and installed 7 plugins. Only 3 plugins reported this error, and the other plugins are all normal. So it is not an account problem. Moreover, my server and database logs have not received any errors related to this part. Only the CRM background log will show an error that the relationship was not found.

I’d usually suggest the less plugins, the easier / less potential issues.
Are you sure, all plugins are thoroughly tested and working on Suite 8? And working with each other?

As for the issue with the plugin, best to contact the developers for support.

yes,Currently, the Recycle Bin, IP Whitelist, and MTS User Activity Log plugins can be enabled normally. Only the portal and instant chat plugins cannot be enabled.


IP Whitelist etc. works well with GitHub - fail2ban/fail2ban: Daemon to ban hosts that cause multiple authentication errors and standard Linux firewalls.

I don’t know the Recycle Bin - but it sounds like, it’s just a matter of opening the record in phpMyAdmin and setting deleted from 0 to 1.

Which Portal are you using?
The Joomla plugin is for a long deprecated version of Joomla and the WordPress one is developed by another company which you can contact directly.
Another hint, in case your portal needs some more features than the standard WP plugin: I’m using Drupal to integrate with SuiteCRM (via n8n and native API, so no plugins required).

OK, I will check with the publisher first.