Problems with install

[chris001]

1. I believe this is the answer, creating an .htaccess file in the base directory of the suitecrm base install for your subdomain.
   Create /home4/gsjsupmy/crm.nordcybersecurity.com/.htaccess with the following contents:

RewriteEngine on
RewriteCond %{HTTP_HOST} ^crm.nordcybersecurity.com$ [NC,OR]
RewriteCond %{HTTP_HOST} ^www.crm.nordcybersecurity.com$ 
RewriteCond %{REQUEST_URI} !public/
RewriteRule (.*) /public/$1 [L]

Referred from here:

Installing SuiteCRM 8.6 on Siteground

Thank you @chris001 I created /public_html/.htaccess Note: There is /public_html/public/.htaccess but I didn’t modify this. This is what I used: RewriteEngine on RewriteCond %{HTTP_HOST} ^mysite.tld$ [NC,OR] RewriteCond %{HTTP_HOST} ^crm.mysite.tld$ RewriteCond %{REQUEST_URI} !public/ RewriteRule (.*) /public/$1 [L] Now I can access the site using https://crm.mysite.tld

EDIT: Please also do the following:

2. Check your subdomain’s DocumentRoot is set correctly to the proper Suite 8 document root (the public directory, one level below the subdomain base directory).
   a. Go to you web control panel, in your case CPanel.
   b. In the Domains section, click on Domains.
   c. Locate the subdomain you wish to modify, in your case crm.nordcybersecurity.com then click on the Manage button.
   d. Copy/Paste the document root under New Document Root: /home4/gsjsupmy/crm.nordcybersecurity.com/public
   e. Click Update.

The DocumentRoot should immediately reflect the update, and thus, your Suite CRM 8 web app should work.

If this fixes the issue, please click the “Solution” button.