Problems with email template creation

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

Hi Forum,

I installed SuiteCRM via a hosting provider which provides this via the softaculous php app installer.
Most functionality works as expected except for 2 things:

Email templates
I cannot create or edit email templates. When I try to open or create a new template I get an almost empty screen.
The screen only shows a label ’ New’ and a plus button, further empty.
I am able to see and use the pre configured email templates, but cannot edit these or create new ones.

Email Inbound Email (Imap)
Configuring inbound email in tne admin page I get the following error message:
‘Inbound Email cannot function without the IMAP c-client libraries enabled/compiled with the PHP module.’
I have submitted a ticket on this issue to the provider about this.

Hope someone recognises these issues and knows how to solve these.
Could it be possible that both issues are connected?

Thanks

2

Hi there,

I would advise contacting the guys @ Softaculous.

If they point out that this is an issue related to the code/structure of SuiteCRM, rather than the set up, we can assist in resolving.

Thanks,

Will.

3

Hi Joost, you’re dutch?
I had the same issue which was caused by false syntax in the file: /modules/inboundemail/language/nl_NL.lang on line 98
I removed the double backslashes of \'Van\ and the issue was gone.

Regards, André

4

Hey,@joostvdschoot
i’m facing same issue can u help me solve this??
thanks