Problems retrieving Cases when they number is greater than 7999

English Language - Forum SuiteCRM Outlook Plugin
1

Hi everyone,

Using the SuiteCRM Outlook Plugin we found and issue trying to retrieve any Case with a case_number greater than 7999.
When we do a Search (“8100” for example), the Plugin Hangs and it doesn’t return anything, neither an error.
Doing the same procedure with “7575” returns the proper Case.
Searching any Case by name works ok.
We also try to retrieve the Log files but nothing appears on them about the issue.

The execution environment is:
OS: Windows 8.1
MS Outlook 2013 (32bits)
SuiteCRM 7.1

There would be any new release soon?

Thanks in advance,
Best regards,

2

Hi there,

Thanks for highlighting this. A new release is to be tested and we will analyse bugs and confirm if they have been fixed, and if not add them to the bugfix list for the next release.

Thanks,

Will.