problem with installing suitecrm on mac OS X 10.10 yosemite

kemper · 5 September 2015 15:37

Running MySql version 5.6.26; PHP version 5.6; Apache 2.4.16 on Mac OS X 10.10 Yosemite. I have downloaded the SuiteCRM 7.3.1 max from the suitecrm homepage and placed it in my folder localhost/~username/Sites folder. I went to http:localhost/~username/Suitecrm/install.php several times and cannot get past many errors displayed under the heading Component Writable Modules Sub-Directories and Files , Warning Not Writable,
Please fix the following module directories and the files under them before proceeding:
/modules
/modules/Accounts
/modules/Accounts/Dashlets
/modules/Accounts/Dashlets/MyAccountsDashlet
/modules/Accounts/language
/modules/Accounts/metadata
/modules/Accounts/metadata/subpanels
/modules/Accounts/tpls
/modules/Accounts/views
/modules/ACL
/modules/ACL/language
/modules/ACL/metadata
/modules/ACLActions
/modules/ACLActions/language
/modules/ACLActions/metadata
/modules/ACLRoles
/modules/ACLRoles/language
/modules/ACLRoles/metadata
/modules/ACLRoles/metadata/subpanels
/modules/ACLRoles/views
/modules/Activities
/modules/Activities/language
/modules/Activities/metadata
/modules/Activities/views
/modules/Administration
/modules/Administration/javascript
/modules/Administration/language
/modules/Administration/metadata
/modules/Administration/templates
/modules/Administration/views
/modules/Alerts
/modules/Alerts/language
/modules/Alerts/metadata
/modules/Alerts/metadata/subpanels
/modules/Alerts/templates
/modules/Alerts/views
/modules/AM_ProjectHolidays
/modules/AM_ProjectHolidays/language
/modules/AM_ProjectHolidays/metadata
/modules/AM_ProjectHolidays/metadata/subpanels
/modules/AM_ProjectHolidays/views
/modules/AM_ProjectTemplates
/modules/AM_ProjectTemplates/Dashlets/AM_ProjectTemplatesDashlet
/modules/AM_ProjectTemplates/Dashlets
/modules/AM_ProjectTemplates/language
/modules/AM_ProjectTemplates/metadata
/modules/AM_ProjectTemplates/metadata/subpanels
/modules/AM_ProjectTemplates/views
/modules/AM_TaskTemplates
/modules/AM_TaskTemplates/Dashlets/AM_TaskTemplatesDashlet
/modules/AM_TaskTemplates/Dashlets
/modules/AM_TaskTemplates/language
/modules/AM_TaskTemplates/metadata
/modules/AM_TaskTemplates/metadata/subpanels
/modules/AOD_Index
/modules/AOD_Index/language
/modules/AOD_Index/Lib/Zend
/modules/AOD_Index/Lib
/modules/AOD_Index/metadata
/modules/AOD_Index/metadata/subpanels
/modules/AOD_Index/tpls
/modules/AOD_Index/views
/modules/AOD_IndexEvent
/modules/AOD_IndexEvent/language
/modules/AOD_IndexEvent/metadata
/modules/AOD_IndexEvent/metadata/subpanels
/modules/AOP_Case_Events
/modules/AOP_Case_Events/language
/modules/AOP_Case_Events/metadata
/modules/AOP_Case_Updates
/modules/AOP_Case_Updates/language
/modules/AOP_Case_Updates/metadata
/modules/AOP_Case_Updates/tpl
/modules/AOR_Charts
/modules/AOR_Charts/language
/modules/AOR_Charts/lib/pChart
/modules/AOR_Charts/lib
/modules/AOR_Conditions
/modules/AOR_Conditions/language
/modules/AOR_Fields
/modules/AOR_Fields/language
/modules/AOR_Reports
/modules/AOR_Reports/Dashlets/AORReportsDashlet
/modules/AOR_Reports/Dashlets
/modules/AOR_Reports/js
/modules/AOR_Reports/js/jqtree
/modules/AOR_Reports/language
/modules/AOR_Reports/metadata
/modules/AOR_Reports/metadata/subpanels
/modules/AOR_Reports/tpls
/modules/AOR_Reports/views
/modules/AOR_Scheduled_Reports
/modules/AOR_Scheduled_Reports/language
/modules/AOR_Scheduled_Reports/lib/Cron
/modules/AOR_Scheduled_Reports/lib
/modules/AOR_Scheduled_Reports/metadata
/modules/AOR_Scheduled_Reports/metadata/subpanels
/modules/AOS_Contracts
/modules/AOS_Contracts/Dashlets/AOS_ContractsDashlet
/modules/AOS_Contracts/Dashlets
/modules/AOS_Contracts/language
/modules/AOS_Contracts/metadata
/modules/AOS_Contracts/metadata/subpanels
/modules/AOS_Contracts/views
/modules/AOS_Invoices
/modules/AOS_Invoices/Dashlets/AOS_InvoicesDashlet
/modules/AOS_Invoices/Dashlets
/modules/AOS_Invoices/language
/modules/AOS_Invoices/metadata
/modules/AOS_Invoices/metadata/subpanels
/modules/AOS_Invoices/views
/modules/AOS_Line_Item_Groups
/modules/AOS_Line_Item_Groups/language
/modules/AOS_PDF_Templates
/modules/AOS_PDF_Templates/Dashlets/AOS_PDF_TemplatesDashlet
/modules/AOS_PDF_Templates/Dashlets
/modules/AOS_PDF_Templates/language
/modules/AOS_PDF_Templates/metadata
/modules/AOS_PDF_Templates/metadata/subpanels
/modules/AOS_PDF_Templates/PDF_Lib
/modules/AOS_PDF_Templates/PDF_Lib/classes
/modules/AOS_PDF_Templates/PDF_Lib/font
/modules/AOS_PDF_Templates/PDF_Lib/graph_cache
/modules/AOS_PDF_Templates/PDF_Lib/iccprofiles
/modules/AOS_PDF_Templates/PDF_Lib/includes
/modules/AOS_PDF_Templates/PDF_Lib/mpdfi
/modules/AOS_PDF_Templates/PDF_Lib/patterns
/modules/AOS_PDF_Templates/PDF_Lib/ttfontdata
/modules/AOS_PDF_Templates/PDF_Lib/ttfonts
/modules/AOS_PDF_Templates/PDF_Lib/utils
/modules/AOS_PDF_Templates/samples
/modules/AOS_PDF_Templates/views
/modules/AOS_Product_Categories
/modules/AOS_Product_Categories/Dashlets/AOS_Product_CategoriesDashlet
/modules/AOS_Product_Categories/Dashlets
/modules/AOS_Product_Categories/language
/modules/AOS_Product_Categories/metadata
/modules/AOS_Product_Categories/metadata/subpanels
/modules/AOS_Product_Categories/views
/modules/AOS_Products
/modules/AOS_Products/Dashlets/AOS_ProductsDashlet
/modules/AOS_Products/Dashlets
/modules/AOS_Products/js
/modules/AOS_Products/language
/modules/AOS_Products/metadata
/modules/AOS_Products/metadata/subpanels
/modules/AOS_Products/tpls
/modules/AOS_Products/views
/modules/AOS_Products_Quotes
/modules/AOS_Products_Quotes/language
/modules/AOS_Products_Quotes/metadata
/modules/AOS_Products_Quotes/metadata/subpanels
/modules/AOS_Quotes
/modules/AOS_Quotes/Dashlets/AOS_QuotesDashlet
/modules/AOS_Quotes/Dashlets
/modules/AOS_Quotes/language
/modules/AOS_Quotes/metadata
/modules/AOS_Quotes/metadata/subpanels
/modules/AOS_Quotes/views
/modules/AOW_Actions
/modules/AOW_Actions/actions
/modules/AOW_Actions/language
/modules/AOW_Conditions
/modules/AOW_Conditions/language
/modules/AOW_Processed
/modules/AOW_Processed/Dashlets/AOW_ProcessedDashlet
/modules/AOW_Processed/Dashlets
/modules/AOW_Processed/language
/modules/AOW_Processed/metadata
/modules/AOW_Processed/metadata/subpanels
/modules/AOW_Processed/views
/modules/AOW_WorkFlow
/modules/AOW_WorkFlow/Dashlets/AOW_WorkFlowDashlet
/modules/AOW_WorkFlow/Dashlets
/modules/AOW_WorkFlow/language
/modules/AOW_WorkFlow/metadata
/modules/AOW_WorkFlow/metadata/subpanels
/modules/Audit
/modules/Audit/language
/modules/Bugs
/modules/Bugs/Dashlets/MyBugsDashlet
/modules/Bugs/Dashlets
/modules/Bugs/language
/modules/Bugs/metadata
/modules/Bugs/metadata/subpanels
/modules/Bugs/tpls
/modules/Bugs/views
/modules/Calendar
/modules/Calendar/Dashlets/CalendarDashlet
/modules/Calendar/Dashlets
/modules/Calendar/language
/modules/Calendar/tpls
/modules/Calendar/views
/modules/Calls
/modules/Calls/Dashlets/MyCallsDashlet
/modules/Calls/Dashlets
/modules/Calls/language
/modules/Calls/metadata
/modules/Calls/metadata/subpanels
/modules/Calls/tpls
/modules/Calls/views
/modules/Calls_Reschedule
/modules/Calls_Reschedule/language
/modules/Calls_Reschedule/metadata
/modules/Calls_Reschedule/metadata/subpanels
/modules/CampaignLog
/modules/CampaignLog/language
/modules/CampaignLog/metadata/subpanels
/modules/CampaignLog/metadata
/modules/Campaigns
/modules/Campaigns/Dashlets/TopCampaignsDashlet
/modules/Campaigns/Dashlets
/modules/Campaigns/language
/modules/Campaigns/metadata
/modules/Campaigns/metadata/subpanels
/modules/Campaigns/tpls
/modules/Campaigns/views
/modules/CampaignTrackers
/modules/CampaignTrackers/language
/modules/CampaignTrackers/metadata/subpanels
/modules/CampaignTrackers/metadata
/modules/Cases
/modules/Cases/Dashlets/MyCasesDashlet
/modules/Cases/Dashlets
/modules/Cases/language
/modules/Cases/metadata
/modules/Cases/metadata/subpanels
/modules/Cases/SugarFeeds
/modules/Cases/tpls
/modules/Charts
/modules/Charts/code
/modules/Charts/Dashlets/CampaignROIChartDashlet
/modules/Charts/Dashlets/MyPipelineBySalesStageDashlet
/modules/Charts/Dashlets/OpportunitiesByLeadSourceByOutcomeDashlet
/modules/Charts/Dashlets/OpportunitiesByLeadSourceDashlet
/modules/Charts/Dashlets/OutcomeByMonthDashlet
/modules/Charts/Dashlets/PipelineBySalesStageDashlet
/modules/Charts/Dashlets
/modules/Charts/language
/modules/Configurator
/modules/Configurator/language
/modules/Configurator/metadata
/modules/Configurator/tpls
/modules/Configurator/views
/modules/Connectors
/modules/Connectors/connectors/formatters
/modules/Connectors/connectors/sources
/modules/Connectors/connectors
/modules/Connectors/language
/modules/Connectors/metadata
/modules/Connectors/tpls
/modules/Connectors/views
/modules/Contacts
/modules/Contacts/Dashlets/MyContactsDashlet
/modules/Contacts/Dashlets
/modules/Contacts/language
/modules/Contacts/metadata
/modules/Contacts/metadata/subpanels
/modules/Contacts/SugarFeeds
/modules/Contacts/tpls
/modules/Contacts/views
/modules/Currencies
/modules/Currencies/language
/modules/Delegates
/modules/Delegates/language
/modules/Delegates/metadata
/modules/DocumentRevisions
/modules/DocumentRevisions/language
/modules/DocumentRevisions/metadata
/modules/DocumentRevisions/metadata/subpanels
/modules/DocumentRevisions/subpanels
/modules/Documents
/modules/Documents/Dashlets/MyDocumentsDashlet
/modules/Documents/Dashlets
/modules/Documents/language
/modules/Documents/metadata
/modules/Documents/metadata/subpanels
/modules/Documents/tpls
/modules/Documents/views
/modules/DynamicFields
/modules/DynamicFields/language
/modules/DynamicFields/templates/Fields
/modules/DynamicFields/templates/Files
/modules/DynamicFields/templates
/modules/EAPM
/modules/EAPM/language
/modules/EAPM/metadata
/modules/EAPM/metadata/subpanels
/modules/EAPM/tpls
/modules/EAPM/views
/modules/EmailAddresses
/modules/EmailAddresses/language
/modules/EmailMan
/modules/EmailMan/language
/modules/EmailMan/metadata
/modules/EmailMan/metadata/subpanels
/modules/EmailMan/subpanels
/modules/EmailMan/tpls
/modules/EmailMan/views
/modules/EmailMarketing
/modules/EmailMarketing/language
/modules/EmailMarketing/metadata
/modules/EmailMarketing/metadata/subpanels
/modules/EmailMarketing/subpanels
/modules/Emails
/modules/Emails/Dashlets/MyEmailsDashlet
/modules/Emails/Dashlets
/modules/Emails/images
/modules/Emails/javascript
/modules/Emails/language
/modules/Emails/metadata
/modules/Emails/metadata/subpanels
/modules/Emails/subpanels
/modules/Emails/templates
/modules/Emails/views
/modules/EmailTemplates
/modules/EmailTemplates/language
/modules/EmailTemplates/metadata
/modules/EmailTemplates/views
/modules/EmailText
/modules/Employees
/modules/Employees/language
/modules/Employees/metadata
/modules/Employees/views
/modules/FP_Event_Locations/Dashlets
/modules/FP_Event_Locations
/modules/FP_Event_Locations/language
/modules/FP_Event_Locations/metadata
/modules/FP_events
/modules/FP_events/Dashlets
/modules/FP_events/language
/modules/FP_events/metadata
/modules/FP_events/views
/modules/Groups
/modules/Groups/language
/modules/Help
/modules/Help/language
/modules/History/language
/modules/History/metadata
/modules/History
/modules/Home
/modules/Home/Dashlets
/modules/Home/language
/modules/Home/views
/modules/iCals
/modules/Import
/modules/Import/language
/modules/Import/maps
/modules/Import/sources
/modules/Import/tpls
/modules/Import/views
/modules/InboundEmail
/modules/InboundEmail/language
/modules/jjwg_Address_Cache/Dashlets
/modules/jjwg_Address_Cache
/modules/jjwg_Address_Cache/language
/modules/jjwg_Address_Cache/metadata
/modules/jjwg_Areas
/modules/jjwg_Areas/Dashlets
/modules/jjwg_Areas/javascript
/modules/jjwg_Areas/language
/modules/jjwg_Areas/metadata
/modules/jjwg_Areas/tpls
/modules/jjwg_Areas/views
/modules/jjwg_Maps
/modules/jjwg_Maps/Dashlets
/modules/jjwg_Maps/DataTables
/modules/jjwg_Maps/javascript
/modules/jjwg_Maps/language
/modules/jjwg_Maps/metadata
/modules/jjwg_Maps/tpls
/modules/jjwg_Maps/views
/modules/jjwg_Markers
/modules/jjwg_Markers/Dashlets
/modules/jjwg_Markers/language
/modules/jjwg_Markers/metadata
/modules/jjwg_Markers/tpls
/modules/jjwg_Markers/views
/modules/LabelEditor
/modules/LabelEditor/language
/modules/Leads
/modules/Leads/Dashlets
/modules/Leads/language
/modules/Leads/metadata
/modules/Leads/SugarFeeds
/modules/Leads/tpls
/modules/Leads/views
/modules/MailMerge
/modules/MailMerge/language
/modules/Meetings
/modules/Meetings/Dashlets
/modules/Meetings/language
/modules/Meetings/metadata
/modules/Meetings/tpls
/modules/Meetings/views
/modules/MergeRecords
/modules/MergeRecords/language
/modules/ModuleBuilder
/modules/ModuleBuilder/javascript
/modules/ModuleBuilder/language
/modules/ModuleBuilder/MB
/modules/ModuleBuilder/Module
/modules/ModuleBuilder/parsers
/modules/ModuleBuilder/tpls
/modules/ModuleBuilder/views
/modules/MySettings/language
/modules/MySettings
/modules/Notes
/modules/Notes/Dashlets
/modules/Notes/language
/modules/Notes/metadata
/modules/Notes/tpls
/modules/OAuthKeys
/modules/OAuthKeys/language
/modules/OAuthKeys/metadata
/modules/OAuthTokens
/modules/OAuthTokens/language
/modules/OAuthTokens/metadata
/modules/OAuthTokens/tpl
/modules/OAuthTokens/views
/modules/Opportunities/Dashlets
/modules/Opportunities
/modules/Opportunities/language
/modules/Opportunities/metadata
/modules/Opportunities/SugarFeeds
/modules/Opportunities/tpls
/modules/Opportunities/views
/modules/OptimisticLock
/modules/OptimisticLock/language
/modules/Project
/modules/Project/language
/modules/Project/metadata
/modules/Project/tpls
/modules/Project/views
/modules/ProjectTask/Dashlets
/modules/ProjectTask
/modules/ProjectTask/language
/modules/ProjectTask/metadata
/modules/ProjectTask/tpls
/modules/ProjectTask/views
/modules/ProspectLists
/modules/ProspectLists/language
/modules/ProspectLists/metadata
/modules/Prospects
/modules/Prospects/language
/modules/Prospects/metadata
/modules/Prospects/tpls
/modules/Prospects/views
/modules/Relationships
/modules/Relationships/language
/modules/Relationships/views
/modules/Releases
/modules/Releases/language
/modules/Roles
/modules/Roles/language
/modules/Roles/metadata
/modules/Roles/views
/modules/SavedSearch
/modules/SavedSearch/language
/modules/SavedSearch/metadata
/modules/Schedulers
/modules/Schedulers/language
/modules/Schedulers/metadata
/modules/Schedulers/views
/modules/SchedulersJobs
/modules/SchedulersJobs/language
/modules/SchedulersJobs/metadata
/modules/SecurityGroups
/modules/SecurityGroups/javascript
/modules/SecurityGroups/language
/modules/SecurityGroups/metadata
/modules/SecurityGroups/sugaroutfitters
/modules/Studio
/modules/Studio/DropDowns
/modules/Studio/language
/modules/Studio/parsers
/modules/Studio/TabGroups
/modules/Studio/wizards
/modules/SugarFeed
/modules/SugarFeed/Dashlets
/modules/SugarFeed/language
/modules/SugarFeed/linkHandlers
/modules/SugarFeed/metadata
/modules/SugarFeed/tpls
/modules/SugarFeed/views
/modules/Tasks/Dashlets
/modules/Tasks
/modules/Tasks/language
/modules/Tasks/metadata
/modules/Tasks/tpls
/modules/Tasks/views
/modules/Trackers
/modules/Trackers/language
/modules/Trackers/monitor
/modules/Trackers/store
/modules/UpgradeWizard
/modules/UpgradeWizard/language
/modules/UpgradeWizard/SugarMerge
/modules/UpgradeWizard/tpls
/modules/UserPreferences
/modules/Users
/modules/Users/authentication
/modules/Users/language
/modules/Users/metadata
/modules/Users/tpls
/modules/Users/views
/modules/vCals
/modules/Versions
/modules/Versions/language
[center]Location of your PHP configuration file (php.ini):
/usr/local/php5/lib/php.ini[/center]

How do I correct this? I have turned off error reporting in php.ini and made other adjustments correcting limits I’ve read about in other posts. I have no problem with PHP communicating with MySQL. I also have a clean install of the latest version of WordPress (where I learned about SuiteCRM). Suite CRM looks impressive through the demo- really would like to use it- Please help!!! Thanks in advance for your consideration.- kemper

Matt · 5 September 2015 16:47

The permission are likely not set correctly on the file, there is detail on how to set permission in the installation guide here, it will be similar on mac to how it is set in linux

kemper · 5 September 2015 17:20

I am following the Installation guide; however I am unsure of these steps:

At this stage, you may wish to rename the default “SuiteCRM” directory. (Did This)

Set ownership of the SuiteCRM directory: (Do I need to make a new directory in Terminal? When I downloaded I moved it into /Sites, I didn’t create a Directory with Terminal.)

chgrp ApacheUser.ApacheGroup -R recursively sets ownership for root directory to Apache user and group. (Do I leave root in the statement below or do I replace with usr or localhost or my username or Site or the complete path? I have left the default http.conf _www alone, do I need to change that as well?)

The system user that your web server uses varies depending on your operating system. Common web server users are as follows: (Do I need to do anything with these following phrases?)
apache (Linux/Apache)
nobody (Linux/Apache)
IUSR_computerName (Windows/IIS)

If you are unsure how to set your web server user on your operating system, contact your web server host. If you are installing SuiteCRM locally and need assistance, visit our support forums.

Set the following permissions on the SuiteCRM directory(Linux): (How do I do this? Do I use the Terminal Interface, and if so, how do I get to the Suite CRM Directory? I tried cd /suitecrm and sudo cd /suitecrm but continues to reply does not exist. Using Finder I have even gone through the suitecrm folders and changed permissions to read/write for admin, username, and everyone but when I recheck continues to give me the message in the previous post.)

sudo chown -R www-data:www-data .
sudo chmod -R 755 .
sudo chmod -R 775 cache custom modules themes data upload config_override.php

Thank you Matt for your guidance (and patience).

Matt · 5 September 2015 17:23

if you renamed the folder from SuiteCRM to something else you cd into there, not ‘SuiteCRM’

you likey just need to go in there and run

sudo chmod -R 755 .
sudo chmod -R 775 cache custom modules themes data upload config_override.php

kemper · 5 September 2015 21:00

Hey Matt; got through the previous dilemma and finally was able to go through the install. Now I’m getting the messages listed in the attached pdf. I’ve tried resetting permissions in Finder and all looks ok. When I open up config.php in XCODE and look on line 113 I don’t know what I’m looking at- doesn’t have anything resembling the message. Can you help me with this? Thanks in advance for assistance.