Hi,
I have got a probleme with the plugin, it doesn’t work. could you help me ?
See the debug log when I try to put email in my SuiteCRM,
Best regards.
SuiteCRM Outlook Add-In v3.0.7.0 in Outlook version 14.0.0.6122
Auto-archiving: off
Logging level: Debug
2017-09-21 17:33:30,410 | VSTA_Main | DEBUG | Adding event handlers for folder Contacts
2017-09-21 17:33:30,680 | VSTA_Main | DEBUG | Adding event handlers for folder Tâches
2017-09-21 17:33:30,698 | VSTA_Main | DEBUG | Adding event handlers for folder Calendrier
2017-09-21 17:33:30,723 | VSTA_Main | INFO | AppointmentSyncing.GetOutlookItems: Adding unknown item to queue:
Outlook Id : 000000005487A2197B6268459942D510EF04F9CC070042CE598EF5F2D74A864FBB2368DB146807E7E39409BC0000512BD8EE8975ED46B1AE0BCD5185D85000001D62482C0000
CRM Id : [not present]
Subject : ‘Demonstration CRM’
Sensitivity : olNormal
Recipients:
2017-09-21 17:33:30,734 | VSTA_Main | INFO | AppointmentSyncing.GetOutlookItems: Adding unknown item to queue:
Outlook Id : 000000005487A2197B6268459942D510EF04F9CC070042CE598EF5F2D74A864FBB2368DB146807E7E39409BC0000512BD8EE8975ED46B1AE0BCD5185D85000001D62482B0000
CRM Id : [not present]
Subject : ‘Congés Bastien’
Sensitivity : olNormal
Recipients:
2017-09-21 17:33:30,744 | VSTA_Main | INFO | AppointmentSyncing.GetOutlookItems: Adding unknown item to queue:
Outlook Id : 000000005487A2197B6268459942D510EF04F9CC070042CE598EF5F2D74A864FBB2368DB146807E7E39409BC0000512BD8EE8975ED46B1AE0BCD5185D85000001D60470C0000
CRM Id : [not present]
Subject : ‘Reunion B2B’
Sensitivity : olNormal
Recipients:
2017-09-21 17:33:30,755 | VSTA_Main | INFO | AppointmentSyncing.GetOutlookItems: Adding unknown item to queue:
Outlook Id : 000000005487A2197B6268459942D510EF04F9CC070042CE598EF5F2D74A864FBB2368DB146807E7E39409BC0000512BD8EE8975ED46B1AE0BCD5185D85000001D6047090000
CRM Id : [not present]
Subject : ‘Mise en place IIS omnichanel’
Sensitivity : olNormal
Recipients:
2017-09-21 17:33:30,766 | VSTA_Main | INFO | AppointmentSyncing.GetOutlookItems: Adding unknown item to queue:
Outlook Id : 000000005487A2197B6268459942D510EF04F9CC070042CE598EF5F2D74A864FBB2368DB146807E7E39409BC0000512BD8EE8975ED46B1AE0BCD5185D85000001D6047040000
CRM Id : [not present]
Subject : ‘Congés Alexandre’
Sensitivity : olNormal
Recipients:
2017-09-21 17:33:30,839 | Background | DEBUG | RestService.CreateGetResuest: sending ‘https://store.suitecrm.com/api/v1/key/validate?public_key=b8794235718652747b82fd713deac078&key=1b2978698b1b95eadf8823f8652c45fe’
2017-09-21 17:33:33,999 | Background | INFO | LicenceValidationHelper.InterpretStatusCode: status code OK, returning True
2017-09-21 17:33:33,999 | Background | INFO | LicenceValidationHelper.Validate: returning True
2017-09-21 17:33:33,999 | Background | INFO | Licence verified…
2017-09-21 17:33:34,634 | Background | INFO | Authentication succeeded…
2017-09-21 17:33:34,634 | Background | INFO | Starting normal operations.
2017-09-21 17:33:34,635 | Background | DEBUG | Starting thread Daemon
2017-09-21 17:33:34,662 | Background | DEBUG | Starting thread AS
2017-09-21 17:33:34,663 | AS | DEBUG | AppointmentSyncing.SynchroniseAll not running because not enabled
2017-09-21 17:33:34,666 | Background | DEBUG | Starting thread CS
2017-09-21 17:33:34,666 | CS | DEBUG | ContactSyncing.SynchroniseAll not running because not enabled
2017-09-21 17:33:34,667 | Background | DEBUG | Starting thread TS
2017-09-21 17:33:34,667 | TS | DEBUG | TaskSyncing.SynchroniseAll not running because not enabled
2017-09-21 17:33:34,669 | Background | DEBUG | Starting thread EM
2017-09-21 17:33:34,670 | EM | DEBUG | Auto-Archive iteration started
2017-09-21 17:33:37,001 | EM | ERROR | ThisAddIn.GetMailFolders
System.Runtime.InteropServices.COMException (0xDEE40305): Exception de HRESULT : 0xDEE40305
à System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
à System.Runtime.InteropServices.CustomMarshalers.EnumeratorViewOfEnumVariant.MoveNext()
à SuiteCRMAddIn.BusinessLogic.EmailArchiving.GetMailFoldersHelper(Folders objInpFolders, IList1 result) Data:System.Collections.ListDictionaryInternal HResult:-555482363 2017-09-21 17:33:37,009 | EM | ERROR | ThisAddIn.GetMailFolders System.Runtime.InteropServices.COMException (0x80040305): L'administrateur du serveur a restreint le nombre d'éléments pouvant être ouverts simultanément. Fermez les messages que vous avez ouverts ou supprimez des pièces jointes et des images de messages non envoyés que vous êtes en train de composer. à Microsoft.Office.Interop.Outlook._Folders.get_Count() à SuiteCRMAddIn.BusinessLogic.EmailArchiving.GetMailFoldersHelper(Folders objInpFolders, IList1 result)
Data:System.Collections.ListDictionaryInternal
HResult:-2147220731
2017-09-21 17:33:37,014 | EM | DEBUG | Auto-Archive iteration completed
2017-09-21 17:33:37,811 | VSTA_Main | DEBUG | Calling get_available_modules…
2017-09-21 17:33:37,981 | VSTA_Main | DEBUG | Successfully called get_available_modules.
2017-09-21 17:33:44,137 | VSTA_Main | INFO | EmailArchiving.SerialiseEmailObject: serialising mail FICHIER TRACKING COMPLET dated 21/09/2017 16:30:02.
2017-09-21 17:33:44,174 | VSTA_Main | INFO | EmailArchiving.GetAttachmentBytes: serialising attachment ‘PWB_21092017.TXT’ of email ‘FICHIER TRACKING COMPLET’.
2017-09-21 17:33:44,789 | VSTA_Main | ERROR | btnArchive_Click
System.NullReferenceException: Object reference not set to an instance of an object.
at System.Linq.Enumerable.d__12.MoveNext() at System.Linq.Enumerable.<TakeIterator>d__11.MoveNext()
at System.Collections.Generic.List1..ctor(IEnumerable1 collection)
at System.Linq.Enumerable.ToList[TSource](IEnumerable1 source) at SuiteCRMAddIn.Dialogs.ArchiveDialog.ReportOnEmailArchiveSuccess(List1 emailArchiveResults)
at SuiteCRMAddIn.Dialogs.ArchiveDialog.btnArchive_Click(Object sender, EventArgs e)
Data:System.Collections.ListDictionaryInternal
HResult:-2147467261
2017-09-21 17:33:48,350 | VSTA_Main | INFO | EmailArchiving.SerialiseEmailObject: serialising mail FICHIER TRACKING COMPLET dated 21/09/2017 16:30:02.
2017-09-21 17:33:48,381 | VSTA_Main | INFO | EmailArchiving.GetAttachmentBytes: serialising attachment ‘PWB_21092017.TXT’ of email ‘FICHIER TRACKING COMPLET’.
2017-09-21 17:33:48,920 | VSTA_Main | ERROR | btnArchive_Click
System.NullReferenceException: Object reference not set to an instance of an object.
at System.Linq.Enumerable.d__12.MoveNext() at System.Linq.Enumerable.<TakeIterator>d__11.MoveNext()
at System.Collections.Generic.List1..ctor(IEnumerable1 collection)
at System.Linq.Enumerable.ToList[TSource](IEnumerable1 source) at SuiteCRMAddIn.Dialogs.ArchiveDialog.ReportOnEmailArchiveSuccess(List1 emailArchiveResults)
at SuiteCRMAddIn.Dialogs.ArchiveDialog.btnArchive_Click(Object sender, EventArgs e)
Data:System.Collections.ListDictionaryInternal
HResult:-2147467261