I am new on Suite CRM, so I need somme help, please.
I followed exactly your tutorial to install french package but I have an error with permissions.
Warning: copy(/var/www/html/xxx/suitecrm/./upgrade/scripts/fr_FR.lang.php): failed to open stream: Permission denied in /var/www/html/xxx/suitecrm/modules/Administration/UpgradeWizard_commit.php on line 271
Could not copy file cache/upgrades/temp/CmBfDs/./upgrade/scripts/fr_FR.lang.php to /var/www/html/xxx/suitecrm/./upgrade/scripts/fr_FR.lang.php
I applied the same permissions given in the doc for setup that are 0775 for cache, custom, modules, themes, data, and upload config_override.php
I was able to install and other package, so I don’t understand why it does’t work. What can I check to solve the issue, please?
If you enter this command on the command line it should tell you what user Apache runs as:
ps aux | egrep ‘(apache|httpd)’
For me (and with most standard Ubuntu set ups) the apache user is www-data so I’d run the following command from inside the SuiteCRM directory to make sure all files are owned by that user:
sudo chown -R www-data:www-data .
I can’t stress enough, before you run the above command, please make sure you are in the Suite directory as otherwise you risk changing ownership of files for the whole server and completely messing it up.
To see the current file permissions/ownership in your suite directory you can run the following command:
ls -hal
Hope that helps. If your file permissions are correct the only reason I could think of that would prevent Suite copying the files is the is the ownership of the directory being wrong or your servers hard drive being full.
