Hello, I have a problem. I hope you can help me. I have a SuiteCRM 7.14.6 installation with PHP 8.2. Within the Users module, when I query a user, it doesn’t show me a tab, which is the user information tab. Since it doesn’t appear, it doesn’t allow me to select or display information from adjacent tabs.
Could someone guide me or help me solve this problem?
Weird! Is it happening with particular user?
No, it happens to me with all users and with any user I consult.
okay, make sure you have correct file permission.
Also, run quick refresh & rebuild from the admin panel.
Which files should I validate permissions for?
Try changing the window size, or the font size. Do the screen elements get reorganized differently?
Do you see any errors in the browser’s developer tools, console tab?
For example, my site is running IIS on Windows Server 2019, and has edit, read, and write permissions for the users iusr and iis_usr.
However, the site that is working correctly is in a subfolder of my original site, meaning it inherits the same permissions as the parent folder. In addition, no files or folders are “read-only.”
Can you please try in different browsers and in full screen mode. I guess, it’s a JS issue. You can inspect the HTML elements and the corresponding CSS to get the cause.
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