"Print as PDF" does not work with Cyrillic characters

Hello!

I am trying to create templates for both with Latin characters and Cyrillic. At the moment when a product is added to SuiteCRM with Cyrillic and I try to “Print as PDF” the characters appear as “?” (question marks).

I tried changing the different fonts, but none of that helped.
Has anyone encountered the same issue?

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Hello Hris,

Hope you are doing well.

PDF is handled by tcpdf engine so do this change sudo nano /bitnami/suitecrm/public/legacy/vendor/tecnickcom/tcpdf/config/tcpdf_config.php and add define(‘K_TCPDF_THROW_EXCEPTION_ERROR’, true); then do a reboot of services and check apache_error logs.

Is there any errors displayed?

Looking forward to your reply :slight_smile: