plesk tips issue SOLVED!

💬 General Discussion
1

I’ve a dedicated server with latest version of plesk, and I was going crazy witk 1k problems born with suitecrm.
Solved: setup plesk as FASTCGI and suitecrm speed run!
:lol:
two little questions and suggestions: when customer create case, to him arrive 2 emails, one in text format (and works fine) and other in html format (and have issue as…

Salve $contact_first_name $contact_last_name,
Abbiamo ricevuto correttamente la tua richiesta, ed abbiamo generato il caso: $acase_name (nr. caso# $acase_case_number) del $acase_date_entered
Status$acase_status
Riferimento$acase_case_number
Descrizione$acase_description

second issue: a case can assigned to a group of users?
Thank you

2

the issue happens also when contact write an update to his case:
Salve $contact_first_name $contact_last_name,
Il giorno $aop_case_updates_date_entered il consulente $user_first_name $user_last_name ha aggiornato il tuo caso: $acase_name (nr. caso# $acase_case_number):
Il consulente $user_first_name $user_last_name ti ha scritto:
$aop_case_updates_description

instead the user who take the case arrive the correct email with correct filed.
I hope I’m clear