[PLEASE HELP] Deactivate the Password Management

📦 Install & Upgrade Help
1

Hello,

I am faced with the following problem. I have installed SuiteCRM 7.8.1 and am unable to deactivate the Password Management -> System-Generated Passwords function. It Automatically enables the System-Generated Passwords feature as a default setting. I can deactivate the feature but as soon as I save, it automatically resets the feature back to its previous setting. I have already tried deleting the cache, to no avail. It also resets the other settings in password management when I save. I am logged in as Administrator and the system is freshly installed. Does anyone have any experience with this problem or knowledge on how to fix it?

Thanks in advance!

2

This would usually indicate an issue with your file permissions. The Password Management uses the config_override to set the settings of:

$sugar_config[“passwordsetting”][“SystemGeneratedPasswordON”] = ‘0’;

and if it is unable to write to this file then it wouldn’t be able to save the change you’ve made.

Let us know how you get on.

1 Like
3

Hello, yes it fixed the problem. Thank you very much for the quick solution!!

4

@rbug if you have a permissions problem you didn’t solve your problem. I recommend that you search the forum for permissions and follow the indications.