Plain text in assignment emails

💬 General Discussion
1

Hi,

I’ve upgraded to the last version and now when I recieve assigment emails (tasks, calls…) I see it in plain text (all in the same row without the link)

Subject: Tarea de SuiteCRM - test
Message-ID: <f9637718e895f09aa300d4ce7f73a2ff@crm.evanet.es>
X-Mailer: PHPMailer 5.2.13 (https://github.com/PHPMailer/PHPMailer)
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="b1_f9637718e895f09aa300d4ce7f73a2ff"

This is a multi-part message in MIME format.

--b1_f9637718e895f09aa300d4ce7f73a2ff
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

Pau Rosell ha asignado una Tarea a TIC.

Asunto: test
Prioridad: Alta
Fecha de Vencimiento:=20
Estado: No Iniciada
Descripci=C3=B3n:=20

Puede examinar esta Tarea en:


--b1_f9637718e895f09aa300d4ce7f73a2ff
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.=
w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">=0A<html xmlns=3D"http://www.=
w3.org/1999/xhtml" lang=3D'es_es'>=0A<head>=0A=09<meta http-equiv=3D"Conten=
t-Type" content=3D"text/html; charset=3DUTF-8" />=0A<title>Tarea de SuiteCR=
M - test</title>=0A</head>=0A<body>Pau Rosell ha asignado una Tarea a TIC.

Asunto: test
Prioridad: Alta
Fecha de Vencimiento:=20
Estado: No Iniciada
Descripci=C3=B3n:=20

Puede examinar esta Tarea en:
<https://crm.evanet.es//index.php?module=3DTasks&action=3DDetailView&record=
=3D2a5ad2af-c4f7-9c78-b180-581b20e31884></body></html>


--b1_f9637718e895f09aa300d4ce7f73a2ff--

It happens in all modules.

Thanks

2

from which version?

best regards

3

I was upgrading from 7.3 doing 3 upgrades.

While searching in the forum I’ve found a related topic: https://suitecrm.com/forum/installation-upgrade-help/11745-notification-emails-don-t-have-url#39799

The problem is that the es_es.notify_template.html was not upgraded as en_us.notify_template.html, so I see the difference in both files:
to format the email and the

<{URL}>

now is:

<a href={URL}> link </a>

Thanks

4

I’m glad that you found the solution

best regards

5

Yes, the upgrade to 7.7.6 absolutely requires that you update the language pack, otherwise you’ll see exactly that problem.