Phonenumbers being cleaned from + signe

šŸ’¬ General Discussion
1

I just upgraded to 7.11.17, and noticed that if i edit a phonenumber that contains a + (plus) sign, the + sign getā€™s stripped. I tried to find a setting for this, but couldā€™nt find.

Is it a bug, or a new feature that i have missed?

2

Hey,

It looks like a lot of files have changed as of 7.11.16/7.11.17, including security fixes.
(Also, this upgrade includes the removal of the YUI3 JavaScript Libraries for Security Concerns)
https://docs.suitecrm.com/admin/releases/7.11.x/#_7_11_16

So it is possible that something has been removed/changed for security reasons, that has this adverse affect


From a quick test, it seems like itā€™s stripping it out when it is the first character
Is that what youā€™re experiencing too?

Interestingly, if you enter two ā€œ+ā€ symbols, the first one is stripped out, but the second remains.
Maybe this would suit as a workaround? (while definitely not ideal)


Iā€™d recommend raising this on the Github Project Page, to see that it gets addressed
(Or I could raise it, if youā€™d prefer)

Unless any other user has some hints towards what might be ocurring?

3

Hi,

Yes, itā€™s the first Ā±character, eg: +3589123456 becomes 3589123456.

Iā€™ll make a bugreport about this in github, because what you write in the fields, should end up in them. I donā€™t think that SuiteCRM should modify what you enter into a fieldā€¦

4

Funnyā€¦ This forum is also modifying my textā€¦ I entered + -, (without space between) and it became Ā±

5

Hey,

Thanks for raising that as a bug :slight_smile:

Yeah, iā€™d agree that itā€™s definitely odd behaviour, and appears misleading

I believe itā€™s just an unintended side effect of the large number of changes through 7.11.16
Especially as it wasnā€™t happening in 7.11.15

You should be able to follow any progress on the bug on Github, thanks again!

6

I need though to test it with an older PHP-version, because pgorod could not reproduce itā€¦ I run my suitecrm on PHP7.4ā€¦ I think though that the difference in PHP Version is irrelevant, because i tested it with a different suitecrm-setupā€¦

7

Hey,

Strange,
Iā€™ve been able to replicate in PHP 7.2

Maybe there are other factors at play then?
(ie: Browser/Cached Files/Environment setup)

Let us know how it goes on a lower version, itā€™ll be good to get some more information

8

Hey @hertell

Thereā€™s recently been a fix suggested for this here:

Iā€™ve given it a try and it seems to resolve the issue on my end

Would you be able to apply the changes noted here, and let us know if this resolves your issue?

9

Perfect! This issue is now fixed! Thanks :slight_smile:

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