Hi to all, i’ve imported my Account records and i don’t get why some phone numbers can be clicked and opened with calls app, and others don’t. I can’t figure why or what is the reason in someway works and someway don’t.
The one starting with “011” matches that. You can also add a “+” before the every number.
But I’m not sure why that code is there, or how much sense it makes… I think the idea is to require a fully formed number, starting with international prefix. Maybe the shorter, local numbers don’t work so well with click-to-dial. I guess it will depend on system configuration. Can you click-to-dial a local number?
I think you could open an issue on Gituhb with this, pointing to the function and giving examples of real phone numbers in your country that you want SuiteCRM to recognize (just mix a digit or two, but show potentially real numbers).