pbl -Receiving mail from an outlook account-

I just tested configuring incoming mail accounts,I did the test for two accounts:
1- Gmail Account
2-OutLook Account

except that in the second case the recovery of emails from outlook, I can not to have my emails

Infos: SuiteCRM v7.1.5

Did you click ‘Send Test’ in Admin -> Email Settings to ensure the credentials are working?

yes, I run the test

but I can not get the e-mails found in my email outlook