I have this issue from time to time, it’s super annoying and I’ve never been able to get to the bottom of it.
It’s not all installs, it’s not all users. From time time to time I setup a user, no problem but the password just never works. I can reset it as admin, user still can’t login. Go through password recovery, works once, then not again.
I’ve tried using simpler passwords, chaanging up whats allowed in the password ie: number of charaacters, numbers, special characters, etc. Nothing seems to work.
Has anyone ever encountered this or know’s what’s wrong?
I do remember sth. similar on some DB char set + passwords with some special characters.
But I able to replicated it (couldn’t continue and changed DB charset).
Do you still remember, on which instance it happens?
If you create 20 (or any number) users with strong passwords, does it happen to any?
And then 20 with passwords like ‘asdf’ does it happen then?
Ok in this particular case the issue was I was copying in the passwords from excel. I guess there were some extra characters exel was adding. I figured it out when I saw the DB was blank for password.
However, I do experience this from time to time. It doesn’t seem to be a specific install issue. Over dozens of installs, it can happen to like one user in a particular install and I haven’t been able to figure it out.
It actually just happened in one of my dev installs. I had to reset my password every time just to get in.
I could never figure out the issue when it happens or any commonality. It typically happens when auto generate password is off and passwords are created manually when the user is setup.