Hi Samus-aran,
I think your on to something.
Here 's the f12 Browser results
JQMIGRATE: Migrate is installed, version 3.3.2
sugar_grp1_jquery.js?v=gzkr4jiT2RADGKa8grQNPQ:2 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
send @ sugar_grp1_jquery.js?v=gzkr4jiT2RADGKa8grQNPQ:2
ajax @ sugar_grp1_jquery.js?v=gzkr4jiT2RADGKa8grQNPQ:2
s.ajax.s.ajax @ sugar_grp1_jquery.js?v=gzkr4jiT2RADGKa8grQNPQ:6
S. @ sugar_grp1_jquery.js?v=gzkr4jiT2RADGKa8grQNPQ:2
getJSON @ sugar_grp1_jquery.js?v=gzkr4jiT2RADGKa8grQNPQ:2
check_favorite @ favorites.js:65
(anonymous) @ favorites.js:12
index.php:1 Launched external handler for ‘mailto:julianh@colliecomputing.com’.
At this point the external email client popped up fine.
I then changed the mail client to sugars from within the client.
I selected a contact, and clicked on their email address, the if I pressed send or delete, it failed, f12 showed me the following
EmailsComposeView.js?v=gzkr4jiT2RADGKa8grQNPQ:1394 Uncaught ReferenceError: jQuery is not defined
at EmailsComposeView.js?v=gzkr4jiT2RADGKa8grQNPQ:1394
(anonymous) @ EmailsComposeView.js?v=gzkr4jiT2RADGKa8grQNPQ:1394
jquery.qtip.js:22 Uncaught ReferenceError: jQuery is not defined
at jquery.qtip.js:22
at jquery.qtip.js:23
at jquery.qtip.js:3305
(anonymous) @ jquery.qtip.js:22
(anonymous) @ jquery.qtip.js:23
(anonymous) @ jquery.qtip.js:3305
index.php?module=Emails&action=send:64 Uncaught ReferenceError: SUGAR is not defined
at index.php?module=Emails&action=send:64
(anonymous) @ index.php?module=Emails&action=send:64
index.php?module=Emails&action=send:139 Uncaught ReferenceError: $ is not defined
at index.php?module=Emails&action=send:139
(anonymous) @ index.php?module=Emails&action=send:139
index.php?module=Emails&action=send:285 Uncaught ReferenceError: $ is not defined
at index.php?module=Emails&action=send:285
(anonymous) @ index.php?module=Emails&action=send:285
index.php?module=Emails&action=send:312 Uncaught ReferenceError: $ is not defined
at index.php?module=Emails&action=send:312
(anonymous) @ index.php?module=Emails&action=send:312
index.php?module=Emails&action=send:316 Uncaught ReferenceError: alertsTimeoutId is not defined
at index.php?module=Emails&action=send:316
(anonymous) @ index.php?module=Emails&action=send:316
I’m using VMware, so I cloned another SuiteCRM instance VM ( One I use for personal, which works fine), changed it’s ip and imported the database from the original (Work one) into it, I’ve done this before and the problem followed the database to the new server. This time I did it minus the email templates database, as per your command above, adding the Database and password. There were no errors in the browser, except being unable to find the tinymce editor
[Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
send @ sugar_grp1_jquery.js?v=Am1OxmirraXe25XvvokFqg:2
DevTools failed to load source map: Could not load content for http://193.37.226.209/suitecrm/jquery.qtip.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
VM2017:395 unable to find tinymce editor
It seemed to work fine, I didn’t send the actual email though. But the problem, according to the f12, went.
The default templates are still there though.
What do the errors mean?
Thanks for your help, it’s REALLY apprechaited
Julian