Hi,
I am attempting to do an integration between our instances SuiteCRM and Sendgrid. For the moment I just want to use the SMTP interface of Sendgrid.
I have tested Sendgrid with a stand alone email client and can successfully send an email via the Send grid SMTP user name and password supplied by Sendgrid.
Note that for Sendgrid SMTP authentication they have a user name “apikey” and a generated password that is very long. The password is 68 characters include “.” and “_”
I can create the Outbound email account in SuiteCRM with the Sendgrid settings and credentials.
I can send a Test email when I have first created the Outbound email. The test email works. It is sent via Sendgrid. So thus the settings and credentials are correct.
If I save the Outbound email and try to use it then it doesn’t work from a Campaign.
If I edit the Outbound email again and try to send a Test email then that does NOT work.
If I re-enter the password then the Test email works again.
From this I am assuming that there is something wrong with the saving and loading of the password from the database.
Is there any way for me to diagnose this further?
Thanks.