Order by "Due date" doesn't work

💬 General Discussion
1

Hello!
When I try to order notes, emails, meetings, etc., in history panel for an account, I can’t order items by “Due date”. I can order them by “Date modified”, “Date created”, “Subject” successfully.
I also tried it in your demo site and it fails too.
Did someone else find this bug?
Does anyone know how to solve it?
Thank you very much.

2

What is your SuiteCRM version, please?

1 Like
3

I found this issue in version 7.10.15. I tried to solve it upgrading to 7.11.3, but it doesn’t work in any of them.

4

I remember seeing an Issue on the SuiteCRM Github a while ago which looked very similar to this…

1 Like
5

Still issue is there in 7.11.4

https://github.com/salesagility/SuiteCRM/issues/6040

1 Like
6

Hi pavithra,

thanks for bringing this to our attention, I’ve gone ahead and re-opened the issue.

2 Likes
7

Maybe it could help to solve this issue:

When I made a click on “Due Date” for the first time, it makes this request:

javascript:showSubPanel(‘history’,’/index.php?module=Accounts&action=DetailView&record=c76a4fc0-804e-ea91-48da-4a71997a167c&Accounts_history_CELL_offset=&inline=true&to_pdf=true&action=SubPanelViewer&subpanel=history&Accounts_history_CELL_ORDER_BY=date_due&layout_def_key=Accounts’,true);

This request works. It orders items by due date as requested.

But, If I make another clic “Due Date”, it creates a completely different request:

javascript:showSubPanel(‘history’,’/index.php?module=Accounts&action=SubPanelViewer&record=c76a4fc0-804e-ea91-48da-4a71997a167c&inline=1&to_pdf=true&subpanel=history&Accounts_history_CELL_ORDER_BY=date_due&layout_def_key=Accounts&ajaxSubpanel=true&_=1557741182569&Accounts_history_CELL_offset=&inline=true&to_pdf=true&action=SubPanelViewer&subpanel=history&Accounts_history_CELL_ORDER_BY=date_due&layout_def_key=Accounts’,true);

This request doesn’t do anything. It doesn’t work.
If I try more times, they won’t work either.

Thank you.