Opt out and Trackers for Workflow Emails

Hello @Dogamondo

I too am in almost the exact same position :face_with_monocle: I did not expect to be, but here we are together! :rofl:

Did you / How did you resolve your issue of ā€œopt-outā€ not working for emails sent via workflow?

Quite important for me, and most likely all, to have the option to opt-out on any emails sent out.

Can anyone with ideas to resolve please chime in, thank you all.
Best Regards

Referenced similar topics
Is it possible to add an opt-out link for emails that are sent via workflow?
https://community.suitecrm.com/t/opt-out-for-workflow-emails/

Seems you’d need to do some customizations to get an unsubscribe link to work for workflow emails.
https://community.suitecrm.com/t/opt-out-link-now-working-when-used-in-email-template-in-workflow/

One solution to try would be to is to create a general email newsletter campaign to source an opt out link.
https://community.suitecrm.com/t/workflow-email-unsubscribe/