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On install PHP Fatal error: Uncaught Exception: Cannot load DB manager

Hello !

2 Day I try to install SuiteCRM 7.11.4 on Debian 9 server, PHP 7.0 & 7.3 (same result)

To my home on my PC (php 7.3 & ubuntu 18.04) no problem.

On serveur PHP log : Got error ‘PHP message: PHP Fatal error: Uncaught Exception: Cannot load DB manager in /var/www/clients/client1/web8/web/include/utils.php:1777\nStack trace:\n#0 /var/www/clients/client1/web8/web/include/database/DBManagerFactory.php(100): sugar_die(‘Cannot load DB …’)\n#1 /var/www/clients/client1/web8/web/install/install_utils.php(587): DBManagerFactory::getTypeInstance(NULL, Array)\n#2 /var/www/clients/client1/web8/web/install/checkDBSettings.php(320): getInstallDbInstance()\n#3 /var/www/clients/client1/web8/web/install/checkDBSettings.php(53): copyInputsIntoSession()\n#4 /var/www/clients/client1/web8/web/install.php(329): checkDBSettings()\n#5 {main}\n thrown in /var/www/clients/client1/web8/web/include/utils.php on line 1777’, referer: http://crm.tidee.fr/install.php

php.ini config :

file_uploads = On
default_charset = UTF-8
post_max_size = 60M
upload_max_filesize = 60M
memory_limit = 1024M
max_input_time = 60
max_execution_time = 6000
error_reporting = E_ALL & ~E_NOTICE

(sorry for my bad english)

Thanks for help !! :slight_smile:

For my own reference: This discussion is being answered here

https://suitecrm.com/suitecrm/forum/installation-upgrade-hilfe/26234-uncaught-exception-cannot-load-db-manager-on-installation-7-11#85153