not able to send outbound email from the administrator acount for testing in suitecrm

[pgr]

See this

Problem to send a test Email [Performing Task - "One moment please..."]

You could uncomment the lines further below to get a full SMTP log where you can see exactly what your server is complaining about. However, I think your server isn’t complaining, I think it simply cannot be reached through the network. https://github.com/salesagility/SuiteCRM/blob/master/include/SugarPHPMailer.php#L487-L492 I would make those messages FATAL instead of DEBUG, to make sure you see them easily in your log. Look for DNS issues, firewall issues, try some pings, try reaching your …