Hi!
I made a new SuiteCRM install through Softaculous in my VPS (LAMP). After the install, I can access the login page. However, the login will not work. On the first install, I thought that maybe I had kept the wrong password in my head. I uninstalled SuiteCRM and installed it again. Same login issue, but this time I took a screenshot of th elogin userid and password during install, so I am sure I am inserting them right…
I changed the file permissions like instructed here https://suitecrm.com/forum/installation-upgrade-help/824-login-issue-after-installation (755, 775, etc.). But the login will not work. It will not display any error message, but will not let me into the dashboard.
Any advice is welcome! ![:slight_smile: :slight_smile:](/images/emoji/google/slight_smile.png?v=9)
Hi there
the best thing would be to look for clues in the logs. You might be missing a PHP package, or a PHP setting. And we still can’t rule out that it’s a permissions/ownership problem.
What kind of access do you have in your hosting? Are you root? Do you have SSH access? Can you see the Apache logs (php_errors.log)?
1 Like
Hi pgr, thank you!
I enabled error logging in php.ini
display_errors = Off
log_errors = On
error_log = /xxx/yyy/php-errors.log
created the php_errors file:
sudo touch /xxx/yyy/php-errors.log
on creation, php-errors.log is owned by root, file permission 644
but when I try to login into SuiteCRM, it will not log and no error is registered at php_errors.log.
Perhaps I am missing something, any advice is appreciated. ![:slight_smile: :slight_smile:](/images/emoji/google/slight_smile.png?v=9)
Rgs
IM
Please, what are the php functions that must be enabled for SuiteCRM to work? Cannot find a list of them.
Hi
I normally use this on Ubuntu:
apt install zip unzip php-mbstring php7.0-mbstring php-gettext php-xml-parser php7.0-zip php7.0-imap php7.0-gd php7.0-curl sendmail phpmyadmin
(And I add php-xdebug if I’m not on a production server.)
1 Like
Hi pgr,
thank you. I found out the issue was with modsecurity, which was blocking lougin.
Rgs
IM