New Campaigm Module SuiteCRM 8.9

💬 General Discussion
1

I’ve finally got around to testing the new Campaigns module features (long over due). Running into issues right of off the bat:

  1. No editor? Is there a setting somewhere I need to set to get an editor?

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Also, the “from” doesn’t seem to work. Do I have to set this somewhere? I was assuming it was a user search, but its not working?

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Inserting a template doesn’t work either. The subject gets populated, but not the body.

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New Survey email has the same behavior. No editor, no from selection.

I’ve tried resetting permissions and QR&R.

Am I missing something?

I’m not getting any errors the log.

In Console there are lots of errors.

most are of this type:

Cannot read properties of undefined (reading ‘getHTML’)

Any suggestions?

2

I don’t think your screen is loading fully, which explains… well, all of your problems.

Try all kinds of cache clears and hard refreshes. You should really see the editor.

3

I tried that to refresh browser cache and also all the JS repairs, same result.

4

I wonder if some composer step is missing, to load the new editor.

If you installed from the official installer, supposedly it should bring in a “pre-cooked” vendor directory… but it might be worth a try.

composer install --no-dev

and a symfony cache-clear

5

Ok tried that and cleared the cache and re-warmed it. Didn’t seem to help. Does it require any dependencies from the server? Or do I have to specify which editor I’m using like in email?

6

It should “just work”

Maybe focus on the first JS errors in the console, when it loads. That might bring some clues.

7

I must admit I upgraded an 8.8 Suite here and it does work. (R&R and bin/console cache:clear were required plus lots of permissions resets in the middle).

I also had a problem when installing the upgrade (with the finalisation process that errored), so I reset permissions, did an R&R and cleared the cache and ran it again (just the finalisation process) and all was good.

There do appear to be a few things “missing” although that appears to be features (so for example no easy insert of template vars, no file/image uploader)

Mark

8

Ok thanks, I did to a permission reset twice during the upgrade as normal, but I’ll try that and a few cache clears and see if that helps.

9

Did you get any errors when running the console commands? I had an error on the finalise part (which then needed a re-run after r&r, permissions and cache rebuild.

Mark

10

The upgrade went uneventful. No errors, everything went smooth. I also did a console update at the end and permissions reset and cache flush for good measure. Still no editor. I’m going to try to delve further into the console errors.

11

@pstevens

Just a quick check, have you turned on browser developer tools and refreshed? The JS may very well be cached and not loading things

Mark