Hi Everyone, I’m new to SuiteCRM. My company has application running but our wordpress VM has been deleted which was used to interface with the SuiteCRM server. I was wondering if anyone could provide assistance on what is needed to re-establish a connection to the SuiteCRM.
Ideally, you want to gain ssh access (or equivalent) to the database behind the suiteCRM instance as an administrator. Note that this is different to being able to access the SuiteCRM login webpage.
Once you have access, you can get the database credentials from the config.php file, and change the access method directly from within the database.
If you can’t do that, then you may need to clone the system containing the SuiteCRM instance, and mount that instance on a secondary system in order to extract the necessary information from it and rebuild from scratch.
The 3rd most ‘fiddly’ approach is to change the DNS for your WP instance and recreate that setup in the new location pointed to by your DNS.
We have SSH access to the VM where suiteCRM is installed, we also have database access to the AWS RDS instance. We’ve been able to install wordpress and SuiteCRM plugin on a separate VM, but not sure if it is the correct plugin that was used before. We do not have SuiteCRM admin password. If you can direct to any documentation on this type of config it would be much appreciated.
Thank you for your help.
attempting to set up local crm instance but getting
Composer autoloader not found. please run “composer install”
is there any way to disable the wordpress authentication and re-direct authentication to the SuiteCRM server? for example. How do we access the admin console once password is changed? it’s currently a redirect to the wordpress which has been deleted (no backup available)
can we change the login hooks since wordpress is gone we have no way to access through this method
thanks , I found the folder but still getting nginx 404 error.
I’m working on deploying secondary CRM instance. in lab environment. Need to move it into production. Would we be able to retrieve data by connecting new CRM to old DB with the old admin account?
We’ll reset the admin password if we cannot get the old PW
We were able to clone the database and connect a newsuite CRM instance to the database. There seems to be a custom module that is not visible on the subpanel. I was able to find the module installer file and it was processed through the module installer, and module menu filters, but it’s still not showing on the sub panel.
Can anyone provide a suggestion why this module might not be loading?
Thanks in advance.
Edit: We were able to load the module into the subpanel but it is not displaying any Data.
We were able to load the module and create a relationship which loads to the subpanel. The module appears to be linked but it is not showing all the fields when we navigate to one of the records. When we open module builder and edit the fields they are showing but don’t seem to be applying to the form.
Any advice is greatly appreciated.