I have been frustrated with tryign to fix a password issue,.
A password does not work and I forgot what it was, si I want to change it.
I have gone through the admin page and created a new password.
this does not stick.
I tried pressing forgot password, and the page does not open to take me through the steps to make a new one
I tried in phpmyadmin. I change t there, and it does not work.
If do it here, U went under user, and entered my new password under “user hash”. I listed it under “password”
Is this right?
I recalled right before I changed it in phpmyadmin, the the last change date was 2 months ago. But I had changed it via the admin page.
This is confusing and frustrating all wrapped un into on funny ball.
Any ideas would be appreciated,
I forgot to mention that I also use the Thunderbird plug in OPcaus to save copies of emails in SuiteCRM.
It turns out that on my laptop, I never updated the password in tohe opacus config.
The password works.
Which means that the various times that I tried to change the password from the admin page and the phpmyadmin, none of them saved.
Worst part is I do not know the old password, and in the Opacus config, there are bullets to cover the password.
I have access via one machine, but am handicapped on the other:(
Is there anyone that can assist me in my password change quest?
As well, when using phpmyadmin, which field should I be using when changing the password. I just want to confirm that I am change the field that contains the password.
Thanks for any help.