Hello,
since 7.5.1 version i am no more able to create multiple Letters based on my selection:
See my screenshots before(version 7.4.3) and after (version 7.5.1)
Any way to get it back?
Thank you
Did you add this to a module which did not have the generate letter functionality before?
Or is this on one of the core modules it is normally on(Accounts, contacts etc.)
Thanks,
Will.
its…correct
its a core module “Accounts”
Hello,
which module is it and what version?
Accounts…since 7.5.1, currently i’ve upgraded to 7.5.3 with no luck
Thank you
Hello,
yes that have you already written. I meant the module with which you want to run the mail merge function.
If it is dharma mail merge? Which version do you use?
This error occurred in older versions after upgrade. A version change has always helped here.
Hello,
not clear for me what do you mean.
But anyway the problem i have is that in 7.4,3 i was able to do it and after upgrade to 7.5.* versions was no more possible.
I’m referring on a default account module… The generate letter features us visible only in detail view that cause a single pdf document.
Is there any way to debug why?
Thank you
This also looks like a bug to me.
I used to be able to Generate letters for multiple Contacts (out of the box - no customizations) and now the option is missing. I’m on 7.5.2 and I’m not sure exactly when (at which specific upgrade) this feature disappeared.
Hi, this may be a bug …
For me it works in all modules … 7.5.3 after the upgrade
As already written would be interesting to know which module / function should be executed. For me it is the mail merge module of Dharma.
What do you have there, or is it about the PDF function?
Picture
Nr. 1 - PDF
Nr. 2 - Mail Merge OpenOffice/Word Document
It worked right out of the box, so I would say it simply calls “SuiteCRM”! : - )
But I believe (not 100% sure) it’s calling AOS_PDF_Templates/formLetter.php
All right, then should be the ones to select the PDF templates …
Then the problem lies in the sugar actions menu
Follow this post times to compare your files with Github. https://www.sugaroutfitters.com/blog/how-to-add-buttons-to-views-in-sugarcrm
First I would repair and rebuild javascript and javascript languages with repair module. Cache could have an old version
I finally had some time to look into this and I tracked the relevant file to be this one:
modules/Contacts/views/view.list.php
This was one of the files that was moved from the “custom/modules” directory to the “modules” in the 7.5 upgrade (which moved dozens of files in this way).
So, I went and checked if I had anything customized here:
custom/modules/Contacts/views/view.list.php
and I discovered I did. I removed my customizations and I got back the “Generate letter” option.
Of course I could keep my customizations as long as I took care to extend the classes correctly, but I didn’t bother to do that because it was something I don’t need anymore.
So, rainolf, do you have any customization for the same place but in module Accounts? That would explain the behavior you’re seeing.