Module loads | Message "undefined" appears

SuiteCRM Forum - English Language Installation & Upgrade Help
#1

Hi,
i am using SuiteCRM 7.9.4.
If i open some content on Leads or on other taps. I get the message: “undefinied” for some seconds.
After the message disappears i can use the module normaly.
Does s.o. has a idea whats going worng?

Thanks a lot

#2

This is file permissions on your server

Set the following permissions on the SuiteCRM directory(Linux):
sudo chown -R www-data:www-data .
sudo chmod -R 755 .
sudo chmod -R 775 cache custom modules themes data upload config_override.php

#3

Hi,
Thanks for your help.
I changed the folders but the error is the same.
What else can i do?
Thanks a lot
Tobias

#4

Hi
Does someone else has an idea how to fix?
Maybe i only has to retransfer a corrupted file?
Thanks a lot.

Best regards

Tobias

#5

Hello,
i figured out that the Message “undefined” appaers after i upgraded from SugarCRm 6.5.26 to SuitCRM 7.6.6
The UpgradeScript worked without any erros.
Does someone has an idea whats going wrong?

Thanks a lot

Best regards
Tobias

#6

Can you check what user your web server is running under?

On 7.9.4, you can see this by going into Admin / Schedulers and seeing the cron command given at the bottom.

Another place where this should appear (in 7.9.4) is in config.php, in array cron_allowed_users.

Then please post here the results of this command given from your SuiteCRM root directory:

ls -al