mobile login not working - android mobile and opera browser

💬 General Discussion
1

Hi,

I am trying to login SuiteCRM instance from my android mobile and opera browser.

When I enter user-name and password nothing happen.

No error message and not able to login inside crm.

Any idea about this issue?

Best Regards,
Shahab
https://hrms-systems.com/sugarcrm-hr-hrms-solution.html

2

Tell us something about your system? Which OS your server is running in? PHP and SuiteCRM versions?

You probably have an error in suitecrm.log or in php_errors.log

You probably need to clear your PHP session files…

3

Hi,

I am using centos on hostgator web hosting + PHP Version 5.6.30 + SuiteCRM Version 7.9.5

To check issue from your end on android mobile and opera or chrome or firefox browsers

URL => https://hrms-systems.com/suitehrms/index.php

Username : admin
Password : admin@123

I hope this information help.

Best Regards,
Shahab

4

I tried it on Android Firefox and it worked fine.

Try clearing browser cache, perhaps?

5

Yes. I think I have issue with opera browser. I checked in another browser on my android mobile and it works.

Best Regards,
Shahab
https://hrms-systems.com/sugarcrm-hr-hrms-solution.html