I am trying to upgrade my installation from 7.2.2 to the latest using the upgrade wizard but I get a fatal error stating that it cannot access “/upgrades/full/SuiteCRM-Upgrade-7.5.x-to-7.6.4-manifest.php”. I have checked the directory and it doesn’t exist. Any ideas where I could obtain a copy from?
Thanks in advance.
Hi,
Are you currently on Version 7.2.2?
If so, I would recommend following the upgrade path:
7.2.2 -> 7.3.2 via the package called: SuiteCRM-Upgrade-7.2.x-to-7.3.2
7.3.2 -> 7.4.3 via the package called: SuiteCRM-Upgrade-7.3.x-to-7.4.3
7.4.3 -> 7.6.4 via the package called: SuiteCRM-Upgrade-7.4.x-to-7.6.4
All packages can be found at: https://suitecrm.com/download
After each upgrade step, i’d recommend re-setting your instance’s permissions and running a Quick Repair and Rebuild to ensure that minimal issues occur.
It might also be worth taking regular backups during this to ensure that you can revert if any issues occur.
Hi John,
I am running Version 7.2.2. I am trying to follow your suggestions. The system passed the initial checks when I first ran the upgrade wizard. Now all it does is crashes out with a fatal error stating:
Failed opening required 'upload://upgrades/full/SuiteCRM-Upgrade-7.2.x-to-7.3.2-manifest.php'
Where do I find that file or how do I create it? I am running PHP 5.4 rather than the versions suggested in the Upgrade page. Any hints? Thanks in advance.
Hi,
If you have downloaded the package for 7.2.x to 7.3.2, then the appropriate manifest.php file should be included.
Are you sure the download for the .zip finished without issue?
Are you extracting the downloaded package and uploading the contents?
Just for clarity’s sake; The .zip itself should be what is uploaded into the Upgrade Wizard, not the extracted folders etc…
In regards to your PHP version, I believe version 5.4 should be fine for up to, and including, v7.4.3
However, I believe 7.5 and 7.6 don’t support this, they require v5.5 as a minimum requirement.