we are running Version 7.8.1 on linux and I am trying to figure out how to set up a campaign. So far I have come to the wizard’s marketing form where amongst other things one is required to indicate the date and time. Anything I enter ends up with above error message (Missing required field: Start Date). In the log file I do see the following error: convert: Conversion of 09.03.2017 11:00 from d.m.Y H.i to Y-m-d H:i:s failed
which would indicate that some php routine can’t convert this date to whatever suite wants to store this into. Anybody had the same issue and possibly a fix for this?
I found that someone changed the timezone entry in php.ini which is set to date.timezone = “Europe/Zurich” on my end. This user had UTC defined and somewhat did away with the error I am seeing, but my entry is consistent to what that user did and I do get the error, so this cannot be the issue.
any help is much appreciated.
I have:
Debian 7, MySQL5, PHP7.0 and SuiteCRM 7.9.9
Same error …
Besides making sure server date/time are set correctly also check both php.ini (apache2 and CLI files)
In my case there was nothing wrong in there.
The solution was pretty simple …
Go to user profile / advanced and check if the time format is set with : (two points) separator.
This solved the error!
@mmendes can you please open this as an Issue on Github, with your solution explained there? This will help fix the problem for good.
It’s worth searching Github first to check if somebody else has already reported it. Thanks.