MASS UPDATE - update 8000 contacts give error 500

💬 General Discussion
1

Hello,

I try to update a lot of contact more than 8000 for 2 field. Process is a little long, than I have an erorr 500.

Impossible to run SuiteCRM, it’s loading. I think request is still processing. Then I can open CRM and all contact are updated.

Do you have any idea where I can configure a parameter on server-dide to avoid this problem ?

Thank you.

2

Hi there,

There are many php parameters. The one that may need adjusted will be the max_execution_time parameter.

Thanks,

Will.

3

I have the same situation. Import, mass update with more than 100 records run into a 500 internal server error.

My configuration looks like this:
php_value max_input_vars 999999
php_value memory_limit 256M
php_value post_max_size 60M
php_value max_input_time 240
php_value upload_max_filesize 60M

there is no entry in log file, and no php error.

Has someone an idea to solve the problem?

regards,
Heimo

4

Worth having a look at the server error log to see what is causing the problem.

Ian.

5

Hi,

There is a chance of memory exhausted if you are doing every thing by retrieving and processing via bean object.

Regards

6

There is a very good chance that this is the case, however checking the error logs will confirm the issue.

Ian.