Mass Update - Add fields

I am trying to add a field to the mass update panel in the case module. I tried selecting the field from studio and checking the box “mass update” but the field still does not appear. Any suggestions?


Hi there,

What field are you trying to add?



Thought I had seen this post somewhere else.

The status field is a dynamic dropdown, I assume that this is the reason why it does not work

Yes, looks like my post was duplicated twice (tried posting in different forum sections, didn’t realize it needed moderator approval first).
Need a mod to remove the other posts.

Thanks for the info.