Mass update accounts - keep getting errors

💬 General Discussion
1

Any Help would be great,

Currently trying to update 11843, change the account owner.

Get the following error.
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 35 bytes) in /var/sites/t/teleteam.uk/public_html/crm/include/Pear/Crypt_Blowfish/Blowfish/DefaultKey.php on line 183

OR I get this error.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, you@example.com and inform them of the time the error occurred,
and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

The sugarcrm log shows the following

Sun Nov 23 20:10:52 2014 [10493][1][FATAL] SugarPHPMailer encountered an error: Invalid address:
Sun Nov 23 20:14:09 2014 [14812][-none-][FATAL] Configuration variable date.timezone is not set, guessed timezone UTC. Please set date.timezone=“UTC” in php.ini!

In the php I have set
Set memory_limit to 1025MB
Set post_max_size to at least 60MB

I don’t believe this is down to file permission errors.

2

Have you restarted you web server (apache/iss) since increasing the memory limit, also have you check the php error logs

3

Hi Matt.

My hosting provider is currently TSO host. ,

After reading your post i asked them to look into it for me. They increased the memory for me and had to give the database more privileges to allow it to run the mass update?

All sorted now. thank you