Marketo Connector

Hi everyone,

We are running SugarCRM CE 6.5.16 and we are looking to upgrade to SuiteCRM. We also want to connect the SuiteCRM system to Marketo.

Does anyone know whether any of these two Marketo Connectors for SugarCRM will work with SuiteCRM?

http://www.sugarcrm.com/partner/marketo-sugar
http://www.sugarexchange.com/product_details.php?product=944
https://www.sugaroutfitters.com/addons/marketo-connector

If they do, what is the best way to connect Marketo, is it before upgrading to SuiteCRM or after? I presume it is after.

Please let me have your thoughts

Thanks

J

Hi Mendoza,

If a plugin is stated to be compatible with SugarCRM CE 6.5.x+ then it should be compatible with SuiteCRM 7.x as this is built on SugarCRM CE versions 6.5.15+.

We strongly advise that you fully back up any systems prior to upgrades/modifications.

Thanks,

Will.

I’ve been trying to get the connector working for CE edition but it seems to be looking for a file in the cache dir that doesnt exist.

Failed to copy cache/upgrades/temp/J7lCNM/custom/modules/Connectors/connectors/sources/ext/soap/marketo/language/keep.txt to custom/modules/Connectors/connectors/sources/ext/soap/marketo/language/keep.txt

Folder J7ICNM does not exist. Any ideas why it would be looking here?

could it be that the permissions are incorrect and due to this it is looking for a file which doesnt exist. so files within the cache folder are generated by the system for the system. so if the permissions are incorrect then it might not be able to create the file in the first place ?

failing that you may need to contact the developer for that connector or debug to find out why it wants that file.

EDIT : on that looks like you are installing the plugin which would point to permissions, reset the permissions and try again.

Ian.

I’ve changed cache/upgrades/temp/ to 777 but still no luck. Does not look like files are there as its expecting in the next stage but I cannot see any write errors in the logs at all in apache or sugarcrm.

The error that is show is not having problems creating the file in the cache folder but in another folder within the instance. you would need to change the permisisons for the rest of the isntance as it is trying to copy the file else where.

If this does not fix it you might be better trying to contact the author of the plugin.

Ian.