Maps unable to reach server

I am running SuiteCRM in a virtualbox Ubuntu Server. Everything is working fine but when I try to create a map I get a message saying “Firefox can’t establish a connection to the server at 192.168.1.33”. When I first set up the virtual server the IP address was 192.168.1.33 so I suspect I have that stored somewhere but I can’t figure out where. Everything in php.config seems to be set to localhost. I executed grep “192.168.1.33” on /var/www/html/* and the only thing that showed up was the error in sugarcrm.log (could not connect to DB server…)

Maps is set up with an API key if that matters.

Any idea what I need to change?

Thanks a lot.

You can check both config.php and config_override.php which could be defining one of these keys:

  • site_url
  • host_name

These are not specific to Maps functionality, they are used for all SuiteCRM. Maybe there is some other setting for maps, but I don’t know about it…

everything there is set to localhost

Did you check both your logs? What are the exact errors there? Please focus on the moment when your trying to create the map and it fails.

now I am not sure since my virtual server crashed and I had to restore it. I am not getting that message anymore since I restored. Now I have a different problem that seems to be with the API key. I will post that as a separate question since it is a different topic. Thanks for your help.

1 Like