Maps page not found (URL not found)

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1

I am running SuiteCRM version 7.11.10 on an ubuntu server version 18.04.3 (in virtualbox). Everything is working fine except maps. I have the API key set up properly and the geocoding test works fine. When I try to view a map I get a URL not found error. There are no recent entries in sugarcrm.log. The page itself pulls up, but the frame that should have the map does not.

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2

Can you check your browser’s Developer Tools, Network tab, to get us the exact URL that is not found?

3

http://192.168.1.51/SuiteCRM/localhost/SuiteCRM/index.php?module=jjwg_Maps&action=map_markers&display_module=Accounts&record=582c90e5-b8e0-f9ff-242d-5df668948e3a&current_post=session

It looks like localhost/SuiteCRM is being inserted into the URL twice. I looked through config.php and php.ini but I didn’t see anything obvious.

Thanks a lot.

4

Thanks, this will be useful.

What do you have in your config.php for these settings:

  • site_url
  • host_name

Please check also config_override.php in case these values are also there. Thanks

5

site_url = ‘localhost/SuiteCRM’
host_name = ‘localhost’

There is nothing in config_override.php

Thanks.

6

@steveS
I think that you should change 'site_url '. Suite decide that localhost is directory but not the site.

site_url = ‘http://localhost/SuiteCRM’

1 Like
7

Thank you. That kind of worked. After making the change you suggested, I still got an error. The new URL was:

http://localhost/SuiteCRM/index.php?module=jjwg_Maps&action=map_markers&display_module=Accounts&record=582c90e5-b8e0-f9ff-242d-5df668948e3a&current_post=session

since it wasn’t changing localhost to the actual IP address I changed it to site_url = ‘http://192.168.1.51/SuiteCRM’ and that works.

So now how do I get it to work with a variable IP address?

Thanks a lot.

8

@steveS
Which does address configure in your web server (nginx, apache and ect.)? You should use domain name there. This domain name should write into ‘site_url’.
And of course DNS should be worked.

9

Got it. I added the following into var/www/html/SuiteCRM/config_overrride.php

$config[‘base_url’] = BASE_URL;

restarted apache, and now it works.

Thanks a lot.