Manual upgrade from 7.9.4

šŸ“¦ Install & Upgrade Help
1

I do not see an upgrade path from 7.9.4 to 7.11.1. My client has 7.9.4 and has moved to a new server since unable to correct issues.
Iā€™ve upgraded PHP 7.0 to increase max_upload, max_execution etc to really high values. When I go through the admin->upgrade System check then to upgrade package it takes me to a blank page.
I see this in the error_log

18-Feb-2019 20:20:06 America/New_York] PHP Fatal error:  require_once(): Failed opening required 'upload://upgrades/module/TestPackage2019_02_14_103423-manifest.php' (include_path='/home/arcadiasales/public_html:/home/arcadiasales/public_html/include/HTMLPurifier/standalone:/home/arcadiasales/public_html/include/..:.:/opt/cpanel/ea-php70/root/usr/share/pear') in /home/arcadiasales/public_html/modules/UpgradeWizard/uw_utils.php on line 956

[/code]
This is on line 956

require_once($target_manifest);

Is there anyway to upgrade to current without having to use the Admin process since it is failing?

2

Hi,

Here is your upgrade path

https://suitecrm.com/files/161/SuiteCRM-7.10-Upgrades/373/SuiteCRM-Upgrade-7.9.x-to-7.10.13.zip

https://suitecrm.com/files/162/SuiteCRM-7.11-Upgrades/368/SuiteCRM-Upgrade-7.10.x-to-7.11.1.zip

Please make sure that upload directory has right permission.

Thanks

3

Thank you for the files. Iā€™m a little lost. How do I apply these? In the Admin when I select Upgrade. -> Upgrade Wizard. System Check shows OK so I choose Next the Upload Upgrade Package step shows In Progress then goes to a blank page. I see in cache/upgrades/temp a file upgrade_progress.php which shows

Now each time I enter the Upgrade process the page is blank unless I remove this file. The same error is in my error_log file.

Can I just unpack the zip file(s) replacing the files within his folders?

4

You can delete upgrade_progress.php file and zip file from cache/upgrade and restart the upgrade process.

Thanks

5

I removed the file upgrade_progress.php and the only file/folders in cache/upgrades is the temp folder which Iā€™ve deleted. There is no cache/upgrade (singular) folder. I get the same results and the same error in the error_log. This is on the Upgrade System Check page. After that I still get the empty page. I am assuming I might have the option to upload the files but not.

File Permissions:	All Files Writable
 

Database Privileges:	All Privileges Available
 

Detected Settings:	All System Settings Requirements Satisfied

My server requires 755 for folders and 644 for files and the user and group are the users login. Iā€™ve even tried setting the folders to 777 and that does not help.
Thanks for the help.

6

I do notice the error_log seems to be looking for this file ā€œTestPackage2019_02_14_103423-manifest.phpā€ I do not find this file when I do a find.
I found record of the date in the file custom/modulebuilder/builds/TestPackage/manifest.php
ā€˜nameā€™ => ā€˜TestPackageā€™,
ā€˜published_dateā€™ => ā€˜2019-02-14 15:36:25ā€™,

7

Sorry to bump but looking for a solution.
Can I just use the upgrade files to overwrite the files starting with SuiteCRM-Upgrade-7.9.x-to-7.10.13 or must I use the Admin process which is not working?

8

OK so to help others. I had to remove everything in upload/upgrades folder then restart the admin. This time the process allowed me to upload the SuiteCRM-Upgrade-7.9.x-to-7.10.13 then continue with the upgrade process

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