We added some custom fields to the Accounts module that are being displayed in the result list view when using the Global Search.
Unfortunately those custom fields are not clickable, so we cannot access any of the records.
We already edited
This seems to be working when we set “Search Engine” to “Basic Search” or “Basic + Advanced Search”, but when we’re switching over to “Elasticsearch Engine” the result’s fields are not clickable.
How do you get to that search form in your screenshot - I can’t find it :huh:
The search form in my screenshot is a pop-up search form for Accounts.
I opened it by:
. create new contact
. clicked on the leftupward little arrow next to Account in the Edit View of Contact.
If this is not the view that you are looking to personalise please specify how you get to the view you are trying to get this working so that we can try to figure it out.
Please note that Elasticsearch is not a standard module of SugarCRM so, depending on how it was implemented, it may be that it has different search form formatting.
