Good day.
I’ve spent a solid week now on this and I think I have finally isolated my issues quite well.
First, the history: I tried to upgrade my suitecrm 7.6.6 to 7.10.13.
I used the upgrade wizard. It got me up to 7.10.13 (that’s what ‘about’ says)
However, as you can see from this screenshot, the custom drop downs and custom fields somehow do not display correctly. However, as you can see, there is clearly a reference to them in the database somewhere because I was able to see them in the Studio’s layout editor and was able to lay them out… No matter what I tried (I tried every rebuild and repair I could think of) it seems that it would not connect all my dropdowns and other custom fields.
In the Production Instance (running: 7.6.6) I can see all my custom labels and their drop downs. When I go into Studio/Dropdown Editor, everything is there perfectly and works great.
Then, just to test, I did a clone of this setup with a cloned suitecrm directory but a brand new database. I imported the database (DB) from the Production Instance, into this Test Instance DB.
Everything works perfectly in the Test Instance, exactly as it does in the Production, so, suitecrm, in this version (7.6.6), and the database, etc, are working just fine with all my custom stuff.
The only thing that I can think of now is that there is something preventing my custom work in 7.6.6 from working properly in 7.10.13.
Maybe theme?
Maybe permissions?
Any help at all sincerely appreciated!