login passphrase

Hi to all, there is a way to edit the login to set up a passphrase? i have a client with lot of users, and every time they popup a problem i have to log with their account and then send a reset password. There is a way to create a passphrase to login with that psw?

Thanks

You can

  1. go in the database
  2. save the user’s password hash
  3. replace it with a hash of a password you know (your own)
  4. log in and fix stuff
  5. put the user’s hash back into the database

That way you never learn the user’s password, you don’t have to make them reset it, and you can do your job

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