Logic Hooks not firing on Shared Host

Botteltjie · 10 November 2014 07:38

Hi

Hope someone can help as I have spent hours on this matter researching the internet for an answer.

I am having trouble with my logic_hook not firing on my shared host. I create a cost.php and logic_hook.php under Custom/Modules/AOS_Products. The cost.php just performs a few calculations for the varies custom fields created for the products that I have in the system.

The logic hooks are working fine on my Test machine at home (it’s running wampserver). Apache Version : 2.2.22 PHP Version : 5.3.13 MySQL Version :
5.5.24

I have set the permissions correctly on the shared host and am still not able to resolve the issue please help.

Below is a snippet from the log file where I am receiving the follow error.

Mon Nov 10 09:01:18 2014 [21070][1][DEPRECATED] Formatting correction: AOS_Products->date_entered had formatting automatically corrected. This will be removed in the future, please upgrade your external code
Mon Nov 10 09:01:18 2014 [21070][1][DEPRECATED] Formatting correction: AOS_Products->date_modified had formatting automatically corrected. This will be removed in the future, please upgrade your external code
Mon Nov 10 09:01:18 2014 [21070][1][DEBUG] Hook called: AOS_Products::before_save
Mon Nov 10 09:01:18 2014 [21070][1][ERROR] Unable to load custom logic file: custom/modules/aos_products/cost.php
Mon Nov 10 09:01:18 2014 [21070][1][ERROR] Unable to load custom logic file: custom/modules/aos_products/cost.php
Mon Nov 10 09:01:18 2014 [21070][1][ERROR] Unable to load custom logic file: custom/modules/aos_products/cost.php
Mon Nov 10 09:01:18 2014 [21070][1][ERROR] Unable to load custom logic file: custom/modules/aos_products/cost.php
Mon Nov 10 09:01:18 2014 [21070][1][ERROR] Unable to load custom logic file: custom/modules/aos_products/cost.php
Mon Nov 10 09:01:18 2014 [21070][1][INFO] Get One: |SELECT id_c FROM aos_products_cstm WHERE id_c = ‘189381f4-ae26-c436-df68-53dbe93a4ab4’|

Below is a copy of my logic_hook.php

<?php // Do not store anything in this file that is not part of the array or the hook version. This file will // be automatically rebuilt in the future. $hook_version = 1; $hook_array = Array(); // position, file, function $hook_array['before_save'] = Array(); $hook_array['before_save'][] = Array(1, 'cost', 'custom/modules/aos_products/cost.php', 'cost', 'cost'); $hook_array['before_save'][] = Array(2, 'subtotal', 'custom/modules/aos_products/cost.php', 'subtotal', 'subtotal'); $hook_array['before_save'][] = Array(3, 'markup', 'custom/modules/aos_products/cost.php', 'markup', 'markup'); $hook_array['before_save'][] = Array(4, 'selling', 'custom/modules/aos_products/cost.php', 'selling', 'selling'); $hook_array['before_save'][] = Array(5, 'sqm', 'custom/modules/aos_products/cost.php', 'sqm', 'sqm'); ?>

Below is a copy of my cost.php

<?php class cost { function cost(&$bean, $event, $arguments) { // calculate item cost $bean->cost = ($bean->cp_lm_c / $bean->width_c); } } class subtotal { function subtotal(&$bean, $event, $arguments) { // calculate item subtotal $bean->subtotcost_c = ($bean->cost + $bean->underfelt_c + $bean->fitters_c); } } class markup { function markup(&$bean, $event, $arguments) { // calculate item markup $bean->markup_c = ($bean->subtotcost_c * $bean->markup_p_c / 100); } } class selling { function selling(&$bean, $event, $arguments) { // calculate item selling $bean->price = ($bean->subtotcost_c + $bean->markup_c + $bean->c_load_c + $bean->lam_fitters_c); } } class sqm { function sqm(&$bean, $event, $arguments) { // calculate item sqm $bean->markup_sqm_c = ($bean->c_load_c + $bean->markup_c); } } ?>

andy · 14 November 2014 09:55

Check the sugar error logs as there must be some sort of error occuring on the shared host. Also which version of php is the shared host using?

Botteltjie · 15 November 2014 06:22

Hi they are currently using

Apache version 2.2.24
PHP version 5.4.16
MySQL version 5.1.73-cll

Matt · 15 November 2014 11:46

you haven’t specified when the the hook should fire, I assume in this case it should be before save

logic_hook.php:-

<?php

// Do not store anything in this file that is not part of the array or the hook version. This file will
// be automatically rebuilt in the future.
$hook_version = 1;
$hook_array = Array();
// position, file, function
$hook_array['before_save'] = Array(); 
$hook_array['before_save']  = Array(1, 'cost', 'custom/modules/aos_products/cost.php', 'cost', 'cost');

?>

and I don’t think you need an individual class and function for each one, you could probably do it all in one function and definitely one class

Botteltjie · 16 November 2014 10:09

Hi Matt

Thanks for your reply I have made the changes to the logic_hook file but I am still having no luck. I have also asked my service provider to make the relevant security changes but the hooks are just not working.

I’ve added copies of my files. What I don’t understand is that it works 100% on my Windows 7 machine with wampserver but no luck on the shared host.

Thanks for your help.

Here is my Logic_hook file

$hook_version = 1;
$hook_array = Array();
// position, file, function
$hook_array[‘before_save’] = Array();
$hook_array[‘before_save’][] = Array(1, ‘cost’, ‘custom/modules/aos_products/cost.php’, ‘cost’, ‘cost’);
$hook_array[‘before_save’][] = Array(2, ‘subtotal’, ‘custom/modules/aos_products/cost.php’, ‘subtotal’, ‘subtotal’);
$hook_array[‘before_save’][] = Array(3, ‘markup’, ‘custom/modules/aos_products/cost.php’, ‘markup’, ‘markup’);
$hook_array[‘before_save’][] = Array(4, ‘selling’, ‘custom/modules/aos_products/cost.php’, ‘selling’, ‘selling’);
$hook_array[‘before_save’][] = Array(5, ‘sqm’, ‘custom/modules/aos_products/cost.php’, ‘sqm’, ‘sqm’);

Here Is the Cost.php

<?php class cost { function cost(&$bean, $event, $arguments) { // calculate item cost $bean->cost = ($bean->cp_lm_c / $bean->width_c); } } class subtotal { function subtotal(&$bean, $event, $arguments) { // calculate item subtotal $bean->subtotcost_c = ($bean->cost + $bean->underfelt_c + $bean->fitters_c); } } class markup { function markup(&$bean, $event, $arguments) { // calculate item markup $bean->markup_c = ($bean->subtotcost_c * $bean->markup_p_c / 100); } } class selling { function selling(&$bean, $event, $arguments) { // calculate item selling $bean->price = ($bean->subtotcost_c + $bean->markup_c + $bean->c_load_c + $bean->lam_fitters_c); } } class sqm { function sqm(&$bean, $event, $arguments) { // calculate item sqm $bean->markup_sqm_c = ($bean->c_load_c + $bean->markup_c); } } ?>

Botteltjie · 21 November 2014 11:59

Does anybody have any other suggestions that I could try or changes that I need to put to my hosting service provider

Botteltjie · 1 December 2014 16:57

Hi Will

Can somebody please shed some light on the issue as my client loves the product but I need to get the issue resolved below is an insert of my php file

<?php // Do not store anything in this file that is not part of the array or the hook version. This file will // be automatically rebuilt in the future. $hook_version = 1; $hook_array = Array(); // position, file, function $hook_array['after_save'] = Array(); $hook_array['after_save'][] = Array(1, 'cost', 'custom/modules/aos_products/cost.php', 'cost', 'cost'); $hook_array['after_save'][] = Array(2, 'subtotal', 'custom/modules/aos_products/cost.php', 'subtotal', 'subtotal'); $hook_array['after_save'][] = Array(3, 'markup', 'custom/modules/aos_products/cost.php', 'markup', 'markup'); $hook_array['after_save'][] = Array(4, 'selling', 'custom/modules/aos_products/cost.php', 'selling', 'selling'); $hook_array['after_save'][] = Array(5, 'sqm', 'custom/modules/aos_products/cost.php', 'sqm', 'sqm'); $hook_array['after_save'][] = Array(6, 'store', 'custom/modules/aos_products/cost.php', 'store', 'store'); $hook_array['after_save'][] = Array(7, 'storedisc', 'custom/modules/aos_products/cost.php', 'storedisc', 'storedisc'); Where am I going wrong

sid · 5 August 2015 07:27

Check the path of your custom logic file.