I am experiencing this strange thing where all of the line items just disappear when I save the quote. This doesn’t always happen though, I’d say 1 out of 4.
I tried to get to the bottom of it, but nothing in logs or anywhere else except the browser console with Failed to load resources ... 500
I am attaching an image of it
Any help appreciated
This is how the logs with trace look:
Mon Oct 3 15:45:57 2022 [4029517][3986b4ab-5ed1-0a0c-5493-610cf58154c3][FATAL] Exception handling in /home/glasscnw/public_html/public/legacy/include/MVC/Controller/SugarController.php:397
Mon Oct 3 15:45:57 2022 [4029517][3986b4ab-5ed1-0a0c-5493-610cf58154c3][FATAL] Exception in Controller: Database failure. Please refer to suitecrm.log for details.
Mon Oct 3 15:45:57 2022 [4029517][3986b4ab-5ed1-0a0c-5493-610cf58154c3][FATAL] backtrace:
#0 /home/glasscnw/public_html/public/legacy/include/database/DBManager.php(353): sugar_die()
#1 /home/glasscnw/public_html/public/legacy/include/database/DBManager.php(328): DBManager->registerError()
#2 /home/glasscnw/public_html/public/legacy/include/database/MysqliManager.php(179): DBManager->checkError()
#3 /home/glasscnw/public_html/public/legacy/include/database/MysqlManager.php(285): MysqliManager->query()
#4 /home/glasscnw/public_html/public/legacy/data/SugarBean.php(4353): MysqlManager->limitQuery()
#5 /home/glasscnw/public_html/public/legacy/data/SugarBean.php(3615): SugarBean->process_list_query()
#6 /home/glasscnw/public_html/public/legacy/modules/Home/QuickSearch.php(455): SugarBean->get_list()
#7 /home/glasscnw/public_html/public/legacy/modules/Home/QuickSearch.php(381): quicksearchQuery->updateData()
#8 /home/glasscnw/public_html/public/legacy/modules/Home/QuickSearch.php(89): quicksearchQuery->getRawResults()
#9 /home/glasscnw/public_html/public/legacy/modules/Home/quicksearchQuery.php(75): quicksearchQuery->query()
#10 /home/glasscnw/public_html/public/legacy/include/MVC/View/SugarView.php(798): include_once('/home/glasscnw/...')
#11 /home/glasscnw/public_html/public/legacy/include/MVC/View/views/view.classic.php(72): SugarView->includeClassicFile()
#12 /home/glasscnw/public_html/public/legacy/include/MVC/View/SugarView.php(210): ViewClassic->display()
#13 /home/glasscnw/public_html/public/legacy/include/MVC/Controller/SugarController.php(432): SugarView->process()
#14 /home/glasscnw/public_html/public/legacy/include/MVC/Controller/SugarController.php(363): SugarController->processView()
#15 /home/glasscnw/public_html/public/legacy/include/MVC/SugarApplication.php(101): SugarController->execute()
#16 /home/glasscnw/public_html/public/legacy/index.php(52): SugarApplication->execute()
#17 {main}