Hi, all my leads are without surname, because they came from they are companies with unkown people linked to it at the start.
From my decision I think that the best way would be to change Surname into Company name and rename Name with “Name and Surname”
Or more simply I could exchange the obligatory of the surname field, making obligatory the Company name (Account) instead of the surbname.
theoretically they are simple changes, but practically I am scary that these chanegs would afflict the connection between leads and contacts and accounts.
Please help!
What about the idea to let the default configuration and insert “Unknown” into the Surname?