LDAP Error : Extensions not loaded

đź’¬ General Discussion
1

Dear All,

i have already setting LDAP in SugarCRM and it works.

but when i setting this in SuiteCRM i get an error.
“LDAP Error : Extensions not loaded”

i use SuiteCRM in windows.

can anybody help me to solve this error?
thanks

Regards,
Air

2

Hi riair,

Which version of SugarCRM CE were you utilising LDAP on? SuiteCRM is built on SugarCRM 6.5.16 and there have been no changes which would affect the LDAP integration.

Thanks,

Will.

3

Hi Will,

i used 2 version of SugarCRM.

i have already set LDAP Setting in Linux for SugarCRM CE 6.5.16 and it works well.
and in windows for SugarCRM CE 6.5.5 and then i upgrade to SuiteCRM 7.1.1 by twice upgrade.
first upgrade from 6.5.x to 7.0.x, and then 7.0.x to 7.1.1

but when i set LDAP, and try to Login, i get this error.
what step that i do wrong that makes my LDAP setting can’t work well in SuiteCRM on windows?
thanks

regards,
air

4

I would think this means that the php ldap module is not installed or is not being loaded

5

Hi Matt,

so how should i do to fix this problem?

because i have tried install new SugarCRM 6.5.5 and upgrade to Sugar 6.5.16 on windows
and LDAP setting still did not work.
thanks

regards,
air

6

check if php ldap is installed on your server and check that it is enabled

1 Like
7

hi matt,

how i check php ldap is installed on my server and enabled or not?
i have no idea how to check it.
thanks.

Regards,
air

8

In IIS Manager open PHP Manager and then click on “Enable or disable an extension”. In the disabled section look for php_ldap.dll, if there, right click and chose “Enable”. If not there you will need to download the appropriate dll for your configuration and add it.

9

dear All,

sorry for late response.

this problem have solved.
i must copy libeay32.dll, libsasl.dll, and ssleay32.dll to folder c:/windows/system32.

thanks for reply and help me to solve this trouble.

Regards,
air

10

Typically, if you add your php directory ( and maybe subdirectories) into the windows path environment settings, you won’t have to dump random files into */system32/. Also, make sure your php extensions directory path is configured correctly in the php.ini.